‘Recessionistic Thinking’: We Want to Hire Great, but Nobody is Good Enough …

In his book, “Winning“, Jack Welch alludes to the following, of which I completely agree (and not just because it’s how I make my living):

* Hiring Good People is hard.  Hiring Great People is brutally hard. *

But there’s an elephant in the room, and it’s a big problem if you ask me.  Here it goes: It’s my personalSecurity%20Cart observation that Hiring Managers, in this economy, tend to judge 99% of talent as “Good”.  If a candidate has 99 of 100 of the Hiring Manager’s wish-list bullet items, they’re only Good?  Hiring Managers often misconstrue “Great” (5-star talent) as only “Good” (4-star talent) on the premise of a simplistic, Draconian, philosophy:  ‘If an employee wasn’t retained by their current organization, then by definition, they can’t be Great’.

In some cases, this is true . . . but not all.  Frankly, this sweeping generalization doesn’t work in the worst economy since the Great Depression (at least according to the World Bank.)

So given this competing paradigm, here’s my own medicine for elitist Hiring Manager thinking:

*** Mr. or Mrs. Hiring Manager, the time has come for you to get up off your ass and man up to your leadership responsibilities.  The time for excuses is “so 2000 and late” (hat tip: Fergie Ferg).  As a Hiring Manager, it’s your job to hire Great Talent, and when you can’t (due to timing issues and/or opportunity cost), it’s your responsibility to develop Good Talent into Great Talent.  That’s the bottom line, and if you don’t agree, hand over your Coach-hat and carry this clipboard over to the sideline where you belong. ***  And if you’re an Internal or External Recruiter, you’re not abdicated of responsibility here, either.  It’s on you (and me) to inject some reality into conversations with Hiring Managers, and frankly, we need more consultative salespeople and less “Yes-Men (and Women)” manning the Recruiting function.

Just imagine what a conversation between a C-level Exec and a VP of Sales & Marketing would look like if the VP said, “Mr(s). CEO, I regret to inform you that we didn’t meet growth objectives this quarter because I have yet to find a Great candidate for that particular job.  I can’t do it all myself, and as a result, our performance and share price went down the tubes, but I’m hoping a great candidate will fall out of the sky this upcoming quarter!”  You know the rest of the conversation – the filler; the loser language of “shoulda-beens, coulda-beens, and next-times.”

I’ll tell you where that VP would be — on his way out of the building, riding on the back of the security golf cart, practicing his best “Welcome to Walmart” voice in preparation for his upcoming greeter interview.  And you know what?  That’s where the former VP should be . . . because you’re either a player in the game or you’re not.  And if you’re not, your days of riding on cruise control are about to be in the rear view mirror of “remember-whens.”

FOT Background Check

Josh Letourneau is the owner of Knight & Bishop, an Executive Search and Human Capital Intelligence firm, with an emerging focus on Social Network Analysis (SNA). Nope, not like MySpace, but more like who is connected to whom in organizations and how does that impact their influence on decision making and P.O.V.s. And you can learn more about all of this on his new blog .

2 Comments

  1. Jim Connolly says:

    Josh,
    Great article. I agree wholeheartedly, but I felt like I was alone barking into the wind.
    When recruiters/managers find out that hiring people is, as Jack Welch puts it, “brutally hard,” they sometimes think that spending that much time on hiring is inefficient. So, they take the easy way out and wait for candidates to appear. In my experience with more than 1,600 behavioral interviews, the ones who appear on their own are often not the top candidates in the industry.
    I remind clients frequently not to settle for the best of what’s available, but to stick to the criteria that we established.
    The same is true for employee development. Developing and leading individual employees to work together toward organizational objectives is often “brutally hard.” One saying I am famous for is “where there are people….there are issues.”
    Thanks for the call to step up!
    Jim Connolly
    Organizational Behavior Consultant
    Thomas, Connolly & Phelps
    http://www.orgresults.net/newsblog

    Reply
  2. Having been the VP of sales and Marketing your post resonated with me. Your comment about how would the CEO accept…was right on target. The role of the hiring manager is particularly strategic today.
    What I find all too often however is hiring managers hires new team members that feel “safe” versus change agents who solve a particular unresolved problem.
    I wrote about this kind of person in my post: Want to add value to your bottom-line quickly?…Hire a Heretic! http://nosmokeandmirrors.wordpress.com/2009/04/10/want-to-add-value-to-your-bottom-line-quicklyhire-a-heretic/
    I would be curious how many of your readers would hire a Heretic to get out of cruise control?
    Enjoy your thought leadership,
    Mark Allen Roberts

    Reply

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