VIDEO: 60-Second SPHR – Playing Both Sides of the Fence on Performance Issues

70 Why Not Just Sit on the Fence

Editor’s Note:  FOT loves to experiment.  With that in mind, Kris Dunn and Tim Sackett have launched a new series called “60-Second SPHR”.  It’s designed to cover ground that any HR pro has to deal with to survive and advance in their organization, but there’s no college course or certification program that prepares the upwardly mobile HR pro for the issues covered in this series.

Translation: School of hard knocks, HR style.  Screw it up and everyone will think you’re a flunkie of the CFO.  Not that there’s anything wrong with that…

Full Disclosure: The 60-Second tag is correct if you view it in a “yeah, but” kind of way.  60 Seconds to tell you about the series, then 60 Seconds each for Dunn and Sackadamus to get their pops in.  3 minutes total, but 60 seconds if you divide the total by 3.  We’re working on that.  Studies show that most people can tolerate a 3 minute video if they believe in the content, meaning you’ll cut it off at 3:00 and miss Sackett’s witty send off.  Which is perfect.

Today’s topic:  What real HR pros do when a manager is getting ready to move an employee out (after conferring with HR), then the employee comes to the HR pro wondering if they’re in trouble.

Email Subscribers – click through for the video…

FOT Background Check

Kris Dunn
 Kris Dunn is Chief Human Resources Officer at Kinetix and a blogger at The HR Capitalist and the Founder and Executive Editor of Fistful of Talent. That makes him a career VP of HR, a blogger, a dad and a hoops junkie, the order of which changes based on his mood. Tweet him @kris_dunn. Oh, and in case you hadn't heard the good word, he's also jumped into the RPO game as part owner of a rising shop out of ATL, Kinetix. Not your mama's recruiting process outsourcing, that's for sure... check 'em out.

6 Comments

  1. John Jorgensen says:

    Love the new feature, hope it becomes a regular thing. I agree with Tim that you have to support the manager but I might approach it slightly different. I would tell the employee that this is not a conversation they should be having with HR, it is one that they should be having with their direct supervisor. Let the supervisor be the point of contact on this issue with the employee, but also follow up with the manager to let them know HR was approached with the question.

    Reply
  2. great video and to the point. I really like this idea of the 60 sec SPHR – good job! I look forward to seeing more.

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  3. Ginny Conboy says:

    Great video. It will be helpful to those coming up in HR but also it is a good reality check. Thanks

    Reply
  4. Ben Martinez says:

    FOT—I love it. If only I could recert my SPHR in 60 seconds. I look forward to hearing more.

    Reply
  5. Greg Modd says:

    This is a good segment. Wish there was more content.

    Reply
  6. Victoria Lieding says:

    Kris,

    When I’ve been in this situation, the employee is sometimes doing an end-run around the manager in an attempt to find a rescuer, digging around to discover their “rights” in this situation, and often blaming their managers for their own poor performance. These employees usually aren’t even aware that HR knows about their situation. So, my questions are:

    1) Why not send them back to their managers to discuss their concerns and clarify the issues? I can just imagine some managers I’ve worked with in the past who would be livid that HR talked to their employee without consulting them in advance.
    2) Do you report back to the manager that their employee came to see you and what was discussed?

    Curiously,
    Victoria Lieding

    Reply

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