I can take the high ground sometimes. Pontificating about how you should run an incentive and reward program. I can. Really, I can.
But at the end of the day I know something needs to get done. Businesses need to see impact, results – dare I say it… ROI.
And sometimes dong the right thing isn’t the right answer. Sometimes just doing something is better than doing nothing – or even worse – investing in the right thing – and seeing no results. That’s wasting money AND not getting the outcomes you want.
Read the whole post over at Paul Hebert’s I-2-I (an FOT contributor blog)
