This post doesn’t take a position. It is a discussion starter around the process and need for an ROI for incentive and reward programs.
My questions are:
- Can you have too much data?
- Do you need an unassailable ROI for your incentive and reward programs?
- Is more sometimes just, more and not, better?
Read the whole post over at Paul Hebert’s I-2-I (an FOT contributor blog)