Many of my clients and a lot of HR pros are concerned about culture in their organization. A culture of innovation. A culture of customer service. A culture of Excellence. A culture of (insert word you like here.)
Culture is a tough, tough thing.
We read about Zappos (everyone drink!) and wonder why we can’t have a culture like theirs. Or we read about SAS and wish our company was like that. The same social envy game we play on Facebook is replayed in the corporate world.
Read the whole post over at Paul Hebert’s I-2-I (an FOT contributor blog).