Paul Hebert compares Exceeding Expectations VS Meeting Them

I am back in the office after three days on the road, and I realized that 6 planes in three days and more time in the Atlanta airport than at any of the venues I needed to actually be at may not be the best way to spend my time. Some of you are accomplished “workers on the go” – me not so much. I’m not effective when I have to work in 10 minute or 30 minute bursts between other activities. I can do it, but I much prefer a wind up and wind down period to my work process. Sort of like stretching muscles pre exercise and then doing the cool down when finished. After all, my mind is my money maker and like any professional I need to take care of it (listen closely – you will hear the sarcasm there trust me…)

But seriously – the last three days reinforced that I did not do myself – nor my “clients” any favors by scheduling my time the way I did.

Let me explain.

Read the whole post over at Symbolist (an FOT contributor blog).


FOT Background Check

Paul Hebert
Paul Hebert is the Senior Director of Solutions Architecture at Creative Group Inc and a writer, speaker and consultant. Paul focuses on influencing behaviors and driving business results through employees, channel partners and consumers. Over the course of his career, Paul has worked closely with clients to design influence, marketing, motivation, incentive, loyalty, recognition and reward programs to increase effectiveness and reduce costs. Paul is a recognized authority on incentives and performance motivation. Want to know what’s going to motivate your people to perform at their best and impact the bottom line? Want to know whether your service award program really means anything at all? Curious what psychological principles drive sales behavior? Paul’s your guy… unless you fervently bow down to Maslow. Check out his personal blog at "What Is Paul Thinking?" when you're tired of his FOT rants.

One Comment

  1. Logan Meece says:

    Love this article. Thanks Paul

Comments are now closed for this article.

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