Paul Hebert compares Exceeding Expectations VS Meeting Them

I am back in the office after three days on the road, and I realized that 6 planes in three days and more time in the Atlanta airport than at any of the venues I needed to actually be at may not be the best way to spend my time. Some of you are accomplished “workers on the go” – me not so much. I’m not effective when I have to work in 10 minute or 30 minute bursts between other activities. I can do it, but I much prefer a wind up and wind down period to my work process. Sort of like stretching muscles pre exercise and then doing the cool down when finished. After all, my mind is my money maker and like any professional I need to take care of it (listen closely – you will hear the sarcasm there trust me…)

But seriously – the last three days reinforced that I did not do myself – nor my “clients” any favors by scheduling my time the way I did.

Let me explain.

Read the whole post over at Symbolist (an FOT contributor blog).


FOT Background Check

Paul Hebert
Paul Hebert is the Vice President of Solution Design at Symbolist. Paul’s mission is to humanize the business relationships needed to drive greater employee, channel and customer loyalty. His is dedicated to creating true emotional connections often overlooked in our automated, tech-enabled world. Paul is a recognized authority on incentives and performance motivation. Want to know what’s going to motivate your people to perform at their best and impact the bottom line? Want to know whether your service award program really means anything at all? And are there psychological principles that drive your employees’ behavior? Paul’s your guy… unless you fervently bow down to Maslow.

One Comment

  1. Logan Meece says:

    Love this article. Thanks Paul


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