Paul Hebert asks Should You Use Employee Engagement Scores to Make Decisions?

I rarely use Seth Godin as a starting point for any blog post. Mostly because he usually says exactly what he wants to say and any addition to it is gilding the lily. But – as is the case with almost everything – there are exceptions. This is one.

Last week he posted “Speedometer Confusion” and riffed about how the number on speedometer simply tells you how fast you’re going – but provides no real data on how fast you’re getting to your destination. All speed – no direction. His point is well taken.

The number on the speedometer is only valuable if you’re first sure you are pointed in the right direction. He ticks off a few other measurements that are not necessarily good indicators, or accurate measures of what you might REALLY be trying to measure:

Read the whole post over at Symbolist (an FOT contributor blog).

FOT Background Check

Paul Hebert
Paul Hebert is the Senior Director of Solutions Architecture at Creative Group Inc and a writer, speaker and consultant. Paul focuses on influencing behaviors and driving business results through employees, channel partners and consumers. Over the course of his career, Paul has worked closely with clients to design influence, marketing, motivation, incentive, loyalty, recognition and reward programs to increase effectiveness and reduce costs. Paul is a recognized authority on incentives and performance motivation. Want to know what’s going to motivate your people to perform at their best and impact the bottom line? Want to know whether your service award program really means anything at all? Curious what psychological principles drive sales behavior? Paul’s your guy… unless you fervently bow down to Maslow. Check out his personal blog at "What Is Paul Thinking?" when you're tired of his FOT rants.

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