If you’re a manager of people, chances are good that you’ve hired, promoted, and fired people based on employee behaviors that were not necessarily listed on that person’s job description. Which means that you’ve made a workforce decision based on non-task performance. Admittedly, this post has a heavier emphasis on research than most of my others, but that’s because new research came out last month linking intelligence to non-task performance – which is kind of a big deal. Before I dig into those findings and what it means for managers, let’s dig into what non-task performance looks like.
Read the whole post over at Chelsea-Rowe.com (an FOT contributor blog).