VIDEO: No Scrubs with Gerry Crispin – Candidate Experience and His New Hat

On this episode of “No Scrubs,” Dawn Burke talks to industry legend Gerry Crispin about Candidate Experience – what it is and how you can apply the concept to your own recruiting shop – whether big or small.

Oh yeah, Gerry has a new hat.  It’s not a flat bill Yankees cap either – although that would have been cool as well…

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Dawn Burke
Dawn Burke is an HR Leader, speaker and writer, specializing in new HR practices, engagement and workplace culture.  Her HR career has spanned the last 20 years, most recently serving as VP of People for Birmingham, Alabama's award-winning technology company, Daxko. That’s right – the very DAXKO that our very own KD is an alum of, because there are only so many people in the big B’ham who are worthy of a VP of People title. A true Generalist, she’s done a little bit of everything, but recruiting and training is where she gets her mojo. She’s based in the good ol' blogging capitol of the south, Birmingham, Alabama, where you can frequently find her listening to the Beatles and REM, watching Breaking Bad reruns (and Snapped and Dateline), enjoying serious amounts of coffee (and cheese, but not together!), dreaming of where she will travel next, and wondering how in the world this theatre grad ever got into football or HR…Check out her blog at or talk to Dawn via emailLinkedIn, Instagram or Twitter


  1. Great session! Even better new hat for Gerry! I know a few Texans who will be upset he didn’t choose one down that way! 🙂
    I can’t say enough about the Candidate Experience, and how far the vast majority of companies have to go. It’s embarrassing.
    When I lived in NYC, people hated recruiters because we stalked too much or were too aggressive at times. Now they constantly tell me stories about how they were “perfect” and “never heard a thing” – and how it was the “worst”. It’s something we can fix, but only if we commit to listening then acting.

  2. By the way – feel free to delete this one if it’s a known glitch or you can fix it, but Kris came across loud and clear, Gerry was much harder to hear, and the ending music was even louder than Kris. Just wanted to be sure you knew…. Great content though!

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