How to Make Your Organization Better at Decisions

Why is it so easy to criticize the decisions of others but so difficult to make the tough calls ourselves? What is it that makes high-stakes decisions so difficult? I… Get the Rest

Should You Consider Social Media in Recruiting Decisions?

You know the story---girl meets boy, girl likes boy, girl wants to hire boy, girl decides to check boy’s Facebook/Snapchat/Twitter/Instagram, girl sees stuff she doesn’t like about boy,

3-Step Approach For Responding To Employee Concerns

Company leadership receives input from employees in a variety of formats: Engagement surveys, pulse-check forums, rumors heard in the hallway, supervisors reporting what their teams are saying, etc.

What Is It That A Leader DOES?

The other day, a coaching client asked me a question that I was shocked to realize I didn’t have a ready-made answer to. Asking around and conducting some

A Better Formula for Calculating Severance Amounts

Terminating employees sucks. But everyone has to do it from time to time. One way to soften the blow of an exit notification is the offer of severance.

Is Your Feedback an April Fools’ Joke?

April Fools' Day is a fun tradition of fooling others into believing something that isn’t true. It’s mostly harmless and in good fun. It’s less harmless when this

What Trait Holds Leaders Back

Effective leadership involves a million traits. As discussed in What Leadership Isn’t, it’s often easier to explain what leaders want to avoid than it is to review the

Hierarchy Isn’t the Problem, Oppression Is!

Hierarchy is falling out of favor like jean shorts and intelligent political discord. I think it’s a scapegoat. Hierarchy doesn’t necessarily stifle innovation and engagement in the Knowledge Economy.

What To Do When Struggling With a Jerk at Work

Unfortunately, many of us will eventually have to work with someone we don’t get along with. Most of us will believe this other person is incompetent (or rude

How To Assess Your True Corporate Culture

In my last entry, we covered the role of corporate culture in achieving your company’s mission. Ideally, your corporate culture guides people’s behaviors to be consistent with the