The Ultimate Answer to Employee Engagement is Self-Direction

Paul Hebert Employee Development, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Good HR, HR 1 Comment

I’m not going to do my usual screed on why employee engagement is a Sisyphean effort, and almost every intervention is at best a short-term fix to a long-term problem. I believe 90% of the interventions we talk about are like handing out sandwiches to starving people and thinking you’ve fixed their food-acquisition problem. Employee engagement has never been a …

Can HR Ever Be Antifragile? Should It?

Paul Hebert Audacious Ideas, Change, Change Management, HR, Innovation, Paul Hebert 0 Comments

I’ve been fascinated with the idea of “antifragile” ever since I read about it in Nicholas Taleb’s book by the same name. His book is about how systems react to stress, attack, or change. Fragile systems are easily damaged when exposed to negative change. They operate best when things just stay as they are. A robust system is one that …

Orville Wright Didn’t Have a Pilot’s License

Paul Hebert Change Management, Culture, Driving Productivity, Employee Development, Good HR, HR, Innovation, Paul Hebert

Ask someone over 60 what “piecemeal” work is, and they can probably give you an answer without thinking too much about it. Ask someone under 40, and they will stare at you blankly for a bit until they connect some long-ago memory listening to their grandfather or grandmother talk about their early work experiences. Piecemeal work is a job where …

Implementation Rules – Thought Leadership Drools.

Paul Hebert Good HR, HR, Innovation, Old School, Paul Hebert

I read recently that 90% of the world’s data has been created in the last two years alone. Notice it doesn’t say “knowledge.” Just data. I can’t help but think when that much… let’s call it “stuff” to not offend delicate ears… is generated that quickly, we are guaranteed to miss a few important ideas. And I think that’s okay. …

Is Employer Branding Killing Corporate Culture and Employee Engagement?

Paul Hebert Audacious Ideas, Employee Communications, Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, Good HR, Paul Hebert

In the context of the real world “employer branding” is fairly new. According to Wikipedia it was first defined in the Journal of Brand Management in 1996 as an attempt to connect consumer brand management techniques to human resources. The first book on employer branding was published in 2005 (The Employer Brand, Bringing the Best of Brand Management to People …

Performance Management Isn’t A Manager’s Job

Paul Hebert Paul Hebert, Performance, Performance Reviews

Along with employee engagement, performance management is the current “it” girl in the HR world. Posts, tweets, articles, speeches, and studies are plentiful…and contradictory. We have one camp saying you shouldn’t do performance management and the other side saying we need more of it! No middle ground it seems. From my point of view, I see performance management following the …

To Be A Better HR Person – Get Off Social Media

Paul Hebert Communication, Good HR, HR, HR Tech, Paul Hebert, The HR Profession

I’ve been having a crisis of faith lately related to social media. It started with my Facebook account about a year ago and then about 6 or 8 months ago I deactivated my account. I’m still too chicken to actually delete it – I have family that I “may” want to stay in touch with in the future and I …

Why HR Needs to Study Psychology – United Idiocracy

Paul Hebert Bad HR, Benefits, Compensation/Cash Money, Employee Communications, Employee Engagement, Employment Branding and Culture, Paul Hebert, Performance

For about 134 years I’ve been suggesting that to be good at HR you should be good at humans. Operations managers and factory foremen needed to know about the machines they were charged with maintaining and running at peak efficiency and HR should be judged similarly. If you are in HR, you are responsible for making sure the machines of …

HR Needs to Shave with Occam’s Razor

Paul Hebert Employee Communications, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR Technology, Paul Hebert

Time for a quiz, my fellow HR aficionados! Look at the three numbers below. 7… 84… 3,321 Your job is to find a rule based on those three numbers that will allow you to predict the next number in the series. Ready – GO! I’ll give you the answer at the end, but take some time… jot down your theory. …

HR and the Cult of Amateurs

Paul Hebert Bad HR, HR, Leadership, Paul Hebert

Disclaimer: I have not, nor will I ever be, “in” HR. My paycheck will never depend on being good at HR. However, I have orbited HR for over 20 years—working with HR teams, designing engagement and recognition initiatives and I’ve stayed at Holiday Inns in the past, so I have that going for me. That resume already makes my point …