Just Stop Asking – Identity Theft Meets Your ATS

Steve Gifford ATS, Audacious Ideas, Bad HR, Current Affairs, HR Technology, Steve Gifford

Does anyone want to be Equifax right now? Home Depot? The Office of Personnel Management? Or anyone else involved in identity theft news stories? No? Then fix your applicant tracking system. I wasn’t as successful as FOT Alumna Meredith Soleau at running my own business, so I’ve been applying to jobs again recently. Lots of jobs. And holy cow, the process …

When Training Is Acquired By HR

Kris Dunn Bad HR, Change Management, HR, Kris Dunn, Learning and Development, Seat at the Table, T+D, Training and Development

Let’s face it—one of the things that gets slung on the world of HR at some point is the Training Department. What type of training you ask? Well, the circle of life that usually happens is that Training resides in the field organizations for long periods of time, then at some point the powers that be decide that… Shazam! Training …

How to Screw Up the Management Off-Site

RJ Morris Bad HR, Change Management, Coaching, Corporate America, Engagement and Satisfaction, Leadership, RJ Morris

For decades, the leadership off-site meeting has been a favorite tool of management consultants worldwide. “We have issues, so let’s get the team together away from the office and fix everything that’s wrong. Hire a facilitator to help us help ourselves.” Done and done. At its worst, it’s not quite group therapy, but it’s close. At its best, it’s a …

Amateur Hour at Uber: Too Many Managers With Too Little Experience

John Hollon Bad HR, Change Management, John Hollon, Leadership

Managers don’t get much respect at Uber. How else would you explain the fact that 63 percent of the ride-share company’s management team is, according to head of global diversity and inclusion Bernard Coleman, made up of rookie, first time managers ? In other words, it’s amateur hour when it comes to management practices at Uber, and it probably explains why …

Attention Walmart: It’s Managerial Malpractice When You Push Sick People to Work

John Hollon Bad HR, John Hollon, wellness

Here’s a leadership lesson that every manager should have drilled into their head: You don’t let employees work when they’re sick. Sounds pretty simple, doesn’t it? Of course it does, because it doesn’t take a management genius to know that sick workers hurt you in a number of different ways: Sick workers don’t perform as well as healthy ones. Productivity drops …

united talent

How Talent (or Lack Thereof) Can Lead to Systemic Business Failure

RJ Morris Bad HR, Communication, Corporate America, Outmatch, RJ Morris

The legend, John Hollon, tore into United here at FOT earlier this week, accurately writing that culture problems are the core reason Satan ranks higher than United in popularity polls this week. John laid out a solid strategic analysis of where culture impacts service, and he mixed in his own personal experiences. Good stuff…read it if you haven’t. As I …

hr technique

Ask Your Team Why You Suck – The Next Great HR Technique

Paul Hebert Bad HR, Change, HR, Paul Hebert

Sometimes the universe has a way of conspiring to bring you what you need when you need it. I know some of you are thinking the universe did exactly the opposite in the past few months. Except Tom Brady. The universe loves Tom Brady. Rich, sports hero, attractive, attractive wife, 800 thread count sheets (I’m guessing.) I pray his feet …

annual reviews

Hey HR – Slow Your Roll! These are people’s lives.

Paul Hebert Bad HR, Employee Coaching, Employee Engagement, Paul Hebert, Performance Reviews, Pop Culture

Are you feelin’ groovy? Are you feeling like the hep cat who ate the canary? Are you one of the first movers who stopped doing annual performance reviews and become too cool for school? Are you one of the folks who saw the bright shiny object and grabbed it? Did you stop doing annual reviews because Consultants who don’t do …

Cultural Meltdown: When Values Don’t Match Workers’ Day-to-Day Reality

John Hollon Always Be Closing, Bad HR, Change Management, Culture, Current Affairs, employee experience, John Hollon, Performance

“If there is one job that I as CEO must do for our team members, customers, communities, and shareholders, it is to be the keeper of our company’s culture. It is the role of all team members to understand our culture, internalize it, live it, teach it, and reinforce it.” — CEO John Stumpf, from Wells Fargo‘s statement of values If …