When “The Customer is Always Right” Goes All Wrong…

Tanya Barham Bad HR, Change, Culture, Employee Communications, Employee Relations, Social Media, Social Recruiting, Tanya Barham, Travel

Unless you live in a remote corner of Yosemite National Park and spend your days oggling double rainbows, you probably heard a newsy little tidbit about a fedup JetBlue employee and his beer swilling, f bomb dropping, emergency chute pulling, and in-all-ways dramatic exit from a JetBlue aircraft. After an encounter that he describes as the straw that broke the …

Money Talks: Our Problem of Paying for Problems

Kathy Rapp Bad HR, Compensation/Cash Money, Employee Relations, Kathy Rapp

No huge surprise – BP announced today that Tony Hayward will be stepping down as CEO as of October 1st.  After the disaster in the Gulf killed 11, falling stock prices, numerous failed attempts to stop the oil leak and even more numerous ill-placed comments and responses from Tony (including a yacht racing episode), it was inevitable a change would …

Misclassifying Contractors? Let’s Get the Basics Right, Folks.

Jessica Lee Bad HR, Jessica Lee, Workforce Management Articles

Everyone wants to know how to get a “seat at the table.” Or how to transform their HR function into world class organization. Or how to stay on top of the latest and greatest with HR technology – including incorporating social media into their employee communications and recruiting practices. All valid desires. I’m totally for making HR cooler, making HR …

The Worlds Worst Employee Recognition Program: This Takes The Cake

Marisa Keegan Bad HR, Culture, Employee Relations, Engagement and Satisfaction, Marisa Keegan, Recognition

  One of my guilty pleasures is the reality show Cake Boss. Buddy and his stereotypical brass, word spitting, food loving, Italian family remind me of everything I loved about growing up amongst a slew of Tonys in my New York Italian family. And Buddy and crew crack me up as they wave their arms, yell instead of talk, and …

HR Metrics Gone Wild

Tim Sackett Bad HR, Metrics, Tim Sackett, Workforce Management Articles

Look, I love metrics – ask anyone on my staff – we measure everything at my company. Heck I’d measure how long it takes staff to go to the bathroom if I thought it would help them perform better!  But there comes a time in every company when the Human Resource Department steps over the ledge.  You know the time, …

Ugly, Fat, or Too Sexy? There’s a Job Out There That You’re Not Right For.

franmelmed Bad HR, Fran Melmed, Recruiting

The unemployed aren’t the only people suffering job discrimination these days. Have you noticed what’s going on at American Apparel? They’re being taken to task for their hiring practices, and quite likely their promotional practices, which both require a photo submission and Project Runway-level fashion sense. Reaching further back in time, Hooters was up to their own shenanigans, allegedly firing …

The Unemployed Won’t Be Considered?

admin Audacious Ideas, Bad HR, Culture, Kris Dunn, Tim Sackett, Working With Recruiters

We have email conversations. Interesting email conversations. And I caught wind of an interesting back and forth between FOT's Kris Dunn and Tim Sackett as they broke down a trend reported by the Huffington Post the other week of companies advertising in job postings that they will not consider the unemployed. Of course, your gut reaction as a good HR …

HR Exposed: Put Some Pants On

Kathy Rapp Bad HR, Kathy Rapp, Performance

There are many classic quotes from the movie, “The Hangover”, and one of the more PG-rated is Phil saying to Alan, “Would you please put some pants on?  I feel weird having to ask you twice.” What does this have to do with my post?  We’ll get there. I almost really didn’t want to write this as I’m a huge …