Amateur Hour at Uber: Too Many Managers With Too Little Experience

John Hollon Bad HR, Change Management, John Hollon, Leadership

Managers don’t get much respect at Uber. How else would you explain the fact that 63 percent of the ride-share company’s management team is, according to head of global diversity and inclusion Bernard Coleman, made up of rookie, first time managers ? In other words, it’s amateur hour when it comes to management practices at Uber, and it probably explains why …

rules quote

Why Innovation Requires Rules

Paul Hebert Change, Change Management, Employee Engagement, Good HR, HR, HR (& Life!) Advice, Innovation, Paul Hebert

When you hear the word innovation most people think, new, groundbreaking, disruptive, interesting, free-form. The word doesn’t evoke images of strict processes and rules. Yet my experience working with most companies is that rules are required for creating innovative ideas and processes. Let me set up this discussion with a story. About 10 years ago, we took in one of …

Moving from Disruption to Breakthrough HR

Mark Fogel Audacious Ideas, Change Management, Mark Fogel

For a couple of years, we have been talking about disruption, when we are actually looking for breakthrough ideas in the HR space. My discussion today is a call to action. To get there we need to move beyond just offering sexy ideas and put actionable programs to the test. The HR community loves sexy ideas, aren’t we the folks who …

Leadership. It’s Always the Answer

Kathy Rapp Career Paths, Change, Change Management, Coaching, Communication, Culture, Current Affairs, HR, HR & Sports, in the news, Influence, Kathy Rapp, Leadership, Performance, Sports, Talent Strategy

How many of you are in the throes of strategy planning and budgeting for 2017?  It’s also talent review, total rewards and expense management season.  Oh, and for those in the dark ages, it’s “I’m about to lose 80 hours of vacation time unless I take off the last 2 weeks of the year” time.  Eeek. Yes.  December is upon …

“Elect” to Make Change For The Better

John Whitaker Change Management, John Whitaker

Hey there FOT’ers, Whitaker here, being decidedly un-hip. You know what IS “hip” right now? The emotionally wrought, hyperbolic, “end of the world” post. President-Elect Donald Trump had a remarkable night, people are connecting the dots to Nostradamus, quoting Revelations, and Alec Baldwin is house-shopping in France (again.) Such drama, such hypocrisy, and such non-productive behavior. Exactly as it would have been …

College: The Perfect Place for HR to Reshape the Future

Mark Fogel Audacious Ideas, Change Management, HR, Mark Fogel

Colleges may just be the place for HR to reshape its future. As a part-time grad professor at Adelphi University, I get to play a small part in changing the HR narrative with MBA students every semester. I teach the one required HR course in the MBA curriculum twice a year and an additional elective on occasion. I believe it is an important …

Don’t Forget About Burr: Bringing New Talent & Longtime Employees Together

Kate Weimer Change Management, Coaching, Employee Coaching, Kate Weimer

If you have any interest in today’s pop culture, chances are you’ve heard of a little Broadway musical called Hamilton. If you haven’t, here’s the quick rundown: musical genius Lin-Manuel Miranda tells the story of founding father Alexander Hamilton, from his humble beginnings to his valiant efforts in the Revolutionary War; his murky political career to, finally, the duel between his frenemy Aaron Burr …

HR Creepiness – Don’t Be That Guy (Gal)

Paul Hebert Change Management, Engagement and Satisfaction, Good HR, HR, HR Tech, Paul Hebert

Clowns. It’s probably been a long time since you gave clowns a second thought. But now, with the Presidential election and headlines like this from my neck of the woods – “Creepy details released in South Carolina clown sightings”– you probably are thinking about clowns more often. BTW – best line from the clown article link is this: “They told the …

Cultural Meltdown: When Values Don’t Match Workers’ Day-to-Day Reality

John Hollon Always Be Closing, Bad HR, Change Management, Culture, Current Affairs, employee experience, John Hollon, Performance

“If there is one job that I as CEO must do for our team members, customers, communities, and shareholders, it is to be the keeper of our company’s culture. It is the role of all team members to understand our culture, internalize it, live it, teach it, and reinforce it.” — CEO John Stumpf, from Wells Fargo‘s statement of values If …