Start at the Wall

Paul Hebert Change, Influence, Paul Hebert, Performance, Total Rewards

When we think of changing behavior we typically think of rewards and recognition.  We think of compensation schemes and bonus structures. Motivation programs provide participants with a choice.  Do “x” get “y” – or not do “x” and don’t get “y.”  You can also turn that equation around and say – do “x” and get thrown in jail (a negative …

When “The Customer is Always Right” Goes All Wrong…

Tanya Barham Bad HR, Change, Culture, Employee Communications, Employee Relations, Social Media, Social Recruiting, Tanya Barham, Travel

Unless you live in a remote corner of Yosemite National Park and spend your days oggling double rainbows, you probably heard a newsy little tidbit about a fedup JetBlue employee and his beer swilling, f bomb dropping, emergency chute pulling, and in-all-ways dramatic exit from a JetBlue aircraft. After an encounter that he describes as the straw that broke the …

Another Talent Management Lesson From Reality TV – Really Lesser-Known Reality TV

Paul Hebert Change, Driving Productivity, Paul Hebert, Total Rewards

No not American Idol.  No not Big Brother.  No not the Surreal Life (although there are some real cautionary tales in that hot mess of humanity.)  Nope – not Top Chef either. I’m talking Top Shot. Whaaaaaaaat?  I hear you saying. Yep. Top Shot is a History channel reality show hosted by 3-time Survivor show contestant Colby Donaldson.  The show …

Clinging to What We Know – The Jar-Jar Binks Theory

Steve Boese Change, HR Tech, HR Technology, Influence, Star Wars, Steve Boese

If you are old enough to have seen the original in the series, ‘Star Wars’, in an actual theater, I’d be willing to bet that film, or one of the other ‘older’ films ‘The Empire Strikes Back’ or ‘Return of the Jedi’ is the one you would choose as your favorite. In the world of ‘Star Wars’ movies – most of us adults think older …