Talk to Difficult People Using… Science!

Kylie Quetell Communication, Employee Communications, Kylie Quetell, Managing People 0 Comments

I was recently asked to give a presentation regarding how to communicate with difficult people. It’s a lofty ask. There are a multitude of ways to do this, and the probability of getting it right is pretty slim. I find that the best way to do this is to employ the good old Scientific Method. Think back to your 5th …

HR In The New World Of Work – Through The Lens Of A Customer

Kathy Rapp Change, Change Management, Communication, Contingent Workforce, Culture, Current Affairs, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR & Sports, in the news, Kathy Rapp, Leadership, Learning, Recruiting, Talent Management, The HR Profession 1 Comment

Nike has been in the headlines lately.  Emerging from those headlines is the story of a significant loss of opportunity within a key segment of Nike’s customers. Nike is the biggest sports footwear and apparel company in the world, commanding $34.4 billion in revenue last year.  And yet Nike’s women’s business made up only about a fifth of the total business. …

To Be A Better HR Person – Get Off Social Media

Paul Hebert Communication, Good HR, HR, HR Tech, Paul Hebert, The HR Profession

I’ve been having a crisis of faith lately related to social media. It started with my Facebook account about a year ago and then about 6 or 8 months ago I deactivated my account. I’m still too chicken to actually delete it – I have family that I “may” want to stay in touch with in the future and I …

Not a Whole “Lotto” Thought Went Into That Decision, United

Kathy Rapp Change Management, Coaching, Communication, Compensation/Cash Money, Culture, Current Affairs, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, HR, in the news, Kathy Rapp, Leadership, Managing People, Recognition, Talent Management, Talent Strategy, Total Rewards

You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry”.  It didn’t go over so well.  In fact, it crashed and burned. The announcement was made public on a Friday, and by the following Tuesday United announced they …

Black Panther and Leadership

RJ Morris Audacious Ideas, Coaching, Communication, Diversity, in the news, Influence, Pop Culture, RJ Morris

Been reading a lot about diversity and inclusion work lately. Two reasons—I am responsible for Talent Acquisition and Management for a company that wants to do more in a typically male-dominated industry. Just as importantly, I have a daughter who is asking me questions about life, jobs and pop culture. If you’re an HR pro, or if you care about …

Email is Where Your Strategy Goes to Die

Corey Burns Coaching, Communication, Corey Burns, Corporate America, Email, Influence, Innovation, Leadership, Networking, Uncategorized

In my last article, Turn Your Talent Failures into Wins – Part 1, we dove into how our best intentions of planning for the New Year go just as well as our plan for using our gym memberships – they don’t. I know, it sounds almost too simple but the fact is that effectively planning is half the battle to …

Is Your HR Department a HR Center of Excellence? Find out!

Tim Sackett Business Development, candidate experience, Change Management, Communication, Employee Engagement, Good HR, HR, HR & Marketing, HR Technology, Leadership, Tim Sackett, Uncategorized

Today at FOT I get to announce a new sponsor, Paycor, and I get to announce to our audience something really cool that Paycor is doing with the launch of their HR Center of Excellence (HR COE) site! It’s a must-see for sure! Paycor has 30,000+ SMB companies they work with and they were able to bring all of this …

3 Talent Trends HR Shares with The Winter Olympics

Kathy Rapp A.I., Candidate Pool, Change, Change Management, Communication, Contingent Workforce, Culture, Current Affairs, Diversity, Employee Engagement, Employee Relations, Harassment, HR, HR & Sports, Innovation, Job Market, Kathy Rapp, Leadership, Recruiting, Risks, Sexual Harassment, Talent Acquisition, Talent Strategy, War for Talent, Women in the Workplace

Ahhh.  The Olympics.  The beauty.  The drama.  The similarities to our work world. The 2018 Winter Olympics are just beginning, but the anticipation of great competition and hyper-sports analogies are in full blast.  And all the Tonya and Nancy memories.  Seems like just yesterday. Therefore, it’s only fitting to highlight the talent trends between our HR lives and the Olympic …

Creatively Critical and Critically Creative—A Different Way of Thinking

Kylie Quetell Career Advice, Change, Communication, Innovation, Kylie Quetell, Talent Management, Uncategorized

I recently had a wonderful conversation with a colleague who was asked to create a training program for our organization that would teach and foster “Critical Thinking”. The request makes perfect sense. We want to nurture the minds of our workforce so they are able to think critically. Or do we? Do we need more Critical Thinkers? Or, do we …

Don’t Believe Everything You Read or Watch, Even on HR Websites

Mark Fogel Communication, Culture, Current Affairs, FOT Reads, Free Speech, Good HR, Mark Fogel, politics, Television

We have heard the saying a million times: “Don’t believe everything you read”. Or maybe it is “don’t believe everything you hear or see on TV”. In any event, written, verbal or visual, with the advent of social media and 24-hour cable news, we are bombarded with a smorgasbord of “news” on demand. And how do we know if we …