The Golden Rule of the Workplace? It’s the No. 1 Way to Avoid Employment Lawsuits.

John Hollon Bad HR, Business Development, Communication, Culture, Current Affairs, Email, Employment Law, Harassment, Hiring Bias, Lawsuits, Managing People, Risks 2 Comments

Maybe it’s me, but it seems like legal issues — or the potential for legal issues — have become a bigger and bigger concern for talent managers and Human Resource leaders today. That’s saying a lot, because “keeping my company from getting sued” has popped up at or very near the top of just about every survey that asks HR …

This one time, I had to fire myself.

John Cloonan Bad HR, Communication, Corporate America, employee experience, Giving Notice, John Cloonan, Offboarding 0 Comments

The time had come. I had been stagnating in my current role. There was no other place for me to go in the organization. I had been filling that professional void with some consulting work on the side. One of my consulting clients decided they wanted me full time, and I had accepted. All that was left to do was …

WEBINAR: How to Hire When Unemployment is at Historic Lows

Tim Sackett Business Development, Candidate Pool, Canvas, Communication, Hiring Managers, Hourly Hiring, HR & Marketing, HR Technology, Job Market, Mobile Recruiting, Networking, Recruiting, Recruitment Marketing, Talent Acquisition, Talent Strategy, Tim Sackett, Webinar 0 Comments

Gather ‘round talent buffs and let me tell you a story – of a time not so long ago in a land not so far away. A little agency called The Bureau of Labor Statistics (you may have heard of them) released a report claiming that the unemployment rate dropped below 4% for the first time in 15 years. Did …

A Management Truism: The Very Best Lessons Usually Come From Very Bad Managers

John Hollon Business Development, Change Management, Coaching, Communication, Culture, Employee Coaching, Employee Engagement, employee experience, Harassment, Leadership, Managing People, Talent Management 1 Comment

Here’s a management truism to remember: You learn a lot more from a bad boss than you do from a good one. I was struck by this when I came across an old “Corner Office” column in The New York Times. It was a Q&A with Dawn Lepore, the now-former chairwoman and CEO of Drugstore.com, and she had a lot to …

Is Sending a Paper Thank You Note Desperate? The New Norms for Evaluating Job Candidates.

Guest: Rachel Bitte candidate experience, Communication, Culture, Email, HR, Innovation, Interviewing, Rachel Bitte, Recruiting, Social Media, Talent Acquisition

When it comes to how recruiters are evaluating candidates, the rules of the game are rapidly changing. Job interviews are becoming more intense, challenging candidates in new ways to eliminate canned responses – not to mention etiquette that was once commonplace for decades is no longer the norm. For most industries cover letters are now a waste of everyone’s time, …

The Ball Is In Our Court

Kathy Rapp Change, Change Management, Coaching, Communication, Corporate America, Culture, Current Affairs, Diversity, Employee Coaching, Employee Communications, Employment Branding and Culture, Good HR, HR, HR & Sports, Influence, Kathy Rapp, Leadership, Learning, Learning and Development, Managing People, Pop Culture, Sports, Talent Strategy, The HR Profession, Training and Development, Women

This isn’t a post about women vs. men. Nor is it about the color of someone’s skin or ethnic background. It’s not even really about tennis. This is a post about teaching moments, and how frequently they seem to occur (and blur) in our professional and personal lives. The U.S. Open Women’s Championship match was one of those moments. As …

Is Texting Candidate Screener Questions Better Than a Real Conversation?

Tim Sackett Audacious Ideas, candidate experience, Canvas, Communication, Digital Interviewing, Interviewing, Mobile, Talent Acquisition, Tim Sackett

I think it’s common belief that it’s always best to screen a candidate “live”, either in person or over the phone. We believe that the ‘immediate’ response is always best because it doesn’t give a candidate time to make up the ‘right’ answer, and you get a more true answer of what they really believe. That’s what we all think, …

Strength in Unity

Ed Baldwin Communication, Ed Baldwin, Generations, in the news, Leadership

What do you remember most about 9/11?  It’s perhaps the most memorable day in our generation’s history. I suspect it will be mine. Here’s my story. I was working for an agricultural cooperative and I was responsible for a team of 430 men and women who sold agricultural input products to farmers. We were in the middle of our three-day …

If You Aren’t Hiring People With Soft Skills, You Just Aren’t Hiring Right

John Hollon Communication, Hiring Managers, Interviewing, Recruiting, Talent Acquisition, Talent Strategy

If you’re a little fuzzy on the definition of just what “soft skills” are, well, join the club. Here’s one that I like from a website called SearchCIO: “Soft skills is a synonym for ‘people skills.’ The term describes those personal attributes that indicate a high level of emotional intelligence.” Here’s why soft skills really matter According to Wikipedia, soft skills are “a combination …

When is What Employees Discuss with HR Confidential?

Guest: Rachel Bitte Bad HR, Business Development, Career Paths, Communication, Culture, Employee Communications, employee experience, Employment Law, HR

Stop me if you’ve heard this one before: “I had a complaint about my boss, so I told HR in confidence. They told my boss, and now she’s mad at me. Isn’t HR required to keep everything confidential?” Employees often assume that any conversations they have with Human Resources are confidential and can’t be shared. But since we’re not doctors …