5 Hard Lessons I’ve Learned About Being a Better Manager and Boss

John Hollon Business Development, Career Paths, Coaching, Communication, Culture, Employee Coaching, Employee Communications, Employee Development, Employee Engagement, Employee Relations, Engagement and Satisfaction, Leadership, Learning and Development, Performance, Recognition 1 Comment

I’m a sucker for anything that tries to answer a question that I almost never hear anyone ask, much less answer: How can you be a good boss? Notice that I say anything that “tries” to answer because I usually find that most advice on how to better manage people usually goes one of two ways — it’s either very …

Wag The Dog in HR

Paul Hebert Audacious Ideas, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Paul Hebert 5 Comments

As I think back on my career and recall the times I had the best work experiences—where I was connected and engaged the most—it almost always involved a crisis or a pressure-filled project. I can vividly remember working on a big Chrysler account or a huge GM Parts incentive program. We worked 24/7 for weeks. In one case, we slept …

3 Ways to Ensure Your Work Communications Show Kindness

Dawn Burke Change, Communication, Culture, Dawn Burke, Email, Employee Coaching, Employee Communications 2 Comments

Work communications are always a barrel of laughs. Usually, when I have gotten in trouble either at work or with a pal, it involved me snapping off in an email. I don’t do it often, but when I do, I spend the next days downing an entire, full-fat version of humble pie, second-guessing my instincts, and generally feeling pretty s**ty. …

A Hidden Pool of Talent That None of Us Think of!

Tim Sackett Candidate Pool, Compensation/Cash Money, Culture, Current Affairs, Employee Coaching, Hiring Bias, in the news, Pop Culture, Talent Management, Talent Strategy

There’s a restaurant in Minneapolis called All Square. They make square grilled cheese sandwiches. They do not have any problems finding employees! Why? They only hire people who have been formerly incarcerated. Yes, you just read that correctly. They ‘only’ hire people who have spent time in prison for committing a crime. You know how you and I won’t hire someone …

Your Future Boss Thinks You Suck

Kris Dunn Business Development, Career Advice, Change, Change Management, Coaching, Employee Coaching, Employee Development, HR, Influence, Leadership, Managing People, Talent Management, The HR Profession

At some point in the future, all of you reading this site will get a new boss. Most of you will have 5-10 new bosses over the rest of your career, which is reflective of how chaotic work is for our generation and the general pace of change. Some of those new bosses are going to have manageable expectations. But …

Boys Behaving Badly, Girls Gone Wild? How To Let Go of Toxic People at Work.

Dawn Burke Bad HR, Career Advice, Coaching, Communication, Culture, Current Affairs, Dawn Burke, Driving Productivity, Employee Coaching, Employee Development, Leadership, Managing People, wellness, Women, Women in the Workplace

What a week.Kavanaugh. Facebook rants from friends. Republicans. Democrats. Men. Women. It’s all been holistically pretty toxic. I’ve felt the need to shower about 14 times.   I think it is safe to say the nation (world?) witnessed an incredible live, on-air, case study of what real life, toxic behaviors “look” like. Also, I believe we witnessed toxic behaviors demonstrated …

A Management Truism: The Very Best Lessons Usually Come From Very Bad Managers

John Hollon Business Development, Change Management, Coaching, Communication, Culture, Employee Coaching, Employee Engagement, employee experience, Harassment, Leadership, Managing People, Talent Management

Here’s a management truism to remember: You learn a lot more from a bad boss than you do from a good one. I was struck by this when I came across an old “Corner Office” column in The New York Times. It was a Q&A with Dawn Lepore, the now-former chairwoman and CEO of Drugstore.com, and she had a lot to …

The Ball Is In Our Court

Kathy Rapp Change, Change Management, Coaching, Communication, Corporate America, Culture, Current Affairs, Diversity, Employee Coaching, Employee Communications, Employment Branding and Culture, Good HR, HR, HR & Sports, Influence, Kathy Rapp, Leadership, Learning, Learning and Development, Managing People, Pop Culture, Sports, Talent Strategy, The HR Profession, Training and Development, Women

This isn’t a post about women vs. men. Nor is it about the color of someone’s skin or ethnic background. It’s not even really about tennis. This is a post about teaching moments, and how frequently they seem to occur (and blur) in our professional and personal lives. The U.S. Open Women’s Championship match was one of those moments. As …

Tim Sackett Warns to Be Careful What You Incentivize

Tim Sackett Coaching, Compensation/Cash Money, Employee Coaching, Managing People, Performance, Risks, Tim Sackett, Worldwide FOT

I’m fascinated in how we compensate and incentivize employees. Not the actual process, but the decision-making process behind the what and how we do it. In my experience, how this usually goes is a two-level process: First Level: Someone has a hunch, or it’s being done this way somewhere else. Second Level: Someone in compensation searches for data to justify …