The Tribe Has Spoken – Survivor: Office Style

Marisa Keegan Employee Communications, Employee Relations, Engagement and Satisfaction, Marisa Keegan, Television

I’ll be the first to admit that watching Survivor is like watching a car wreck – sick, but oddly intriguing. While most people would say they watch it for the crazy challenges, the strategy & game play, or the barely dressed girls, I watch because of the psychology behind it. The reason Survivor is truly successful is because they set …

Death to Your Orientation Videos. Death to your Benefits Open Enrollment Videos!

franmelmed Employee Communications, Engagement and Satisfaction, Fran Melmed

Others may wish death to PowerPoint. Me? I’ve put out a hit on corporate videos. Not the employee-generated videos like we’ve seen at companies like KPMG, Intuit, and Providence St. Vincent Medical Center. I’m talking the creaky, Mr. Rogers’ Neighborhood-type put together to talk about the company values, your respective roles in the performance management process, or benefits open enrollment. …

Conjunction Junction, What’s Your Function… in Employee Communications?

franmelmed Employee Communications, Fran Melmed

When I first started as an HR communication consultant, it took hand-to-hand combat with clients to strong-arm them into using contractions or starting a sentence with the conjunction “And.” Thankfully, most HR folk are beyond this stage and recognize that using “aren’t” instead of “are not” won’t bring understanding to a screeching halt or give employees another opportunity to slag them off, thinking they’re …

Is Employee Engagement the Right Thing?

Paul Hebert Employee Communications, Employee Relations, Engagement and Satisfaction, Paul Hebert

The cartoon at the right ran in the paper recently.   ‘Cuz I’m weird the first thing that went through my mind was – “wow – if that really is the definition of engage then maybe we need to revisit this whole ‘employee engagement’ thing.”  Maybe we should be looking for a new “catch phrase.”   Not being one to take a cartoon at …

Now’s Not the Time to Start Thinking About Retention

franmelmed Employee Communications, Engagement and Satisfaction, Fran Melmed, Retention

You can’t have failed to notice that everyone’s leaving their jobs now that it’s January, or at least once the economy improves. If they’re not leaving, they’re staying and hating their work, hating their coworkers, hating their company. What’s a company to do? Advice abounds. Every time I refresh on Twitter, I slam into a new link volunteering counsel on how …

Don’t Be the Person Who Forces Us to Create Yet Another Policy

admin Employee Communications, Engagement and Satisfaction, Marisa Keegan

From new hires confused by our ‘wear anything’ dress code, to managers planning a team outing, our employees are familiar with my anti-policy viewpoint. They all seem to get it and I actually hear them reinforcing the mantra “Don’t be the person who forces us to create a policy” to others in the company who are about to do something …

Five Reasons to Get Off Your Butt and Go Listen to Employees

franmelmed Employee Communications, Fran Melmed

There’s a lot of yada yada yada about listening to employees. Companies know it contributes to more effective communication, increased productivity, improved retention, higher engagement.  They know it’s the smart thing—the “right thing” to do. Heck, even if they don’t know that, they sure know it’s good optics. Well, I’m not going to scream from the rafters about it anymore. …