Don’t Recognize ‘Til They Can See the Whites of Your Eyes

Paul Hebert Employee Communications, Employee Relations, Engagement and Satisfaction, Paul Hebert, Total Rewards

I was hitting a local fast-food empire the other day when I noticed that the drivers in each of the cars in front of me had on sunglasses.  Nothing unusual, as most drivers will wear sunglasses on a sunny day. I also noticed, as they pulled up to the window to pay and get their order, they left their sunglasses …

When “The Customer is Always Right” Goes All Wrong…

Tanya Barham Bad HR, Change, Culture, Employee Communications, Employee Relations, Social Media, Social Recruiting, Tanya Barham, Travel

Unless you live in a remote corner of Yosemite National Park and spend your days oggling double rainbows, you probably heard a newsy little tidbit about a fedup JetBlue employee and his beer swilling, f bomb dropping, emergency chute pulling, and in-all-ways dramatic exit from a JetBlue aircraft. After an encounter that he describes as the straw that broke the …

Welcoming Back Rehires — The Sacred Boomerang Ceremony

Marisa Keegan Candidate Pool, Culture, Employee Communications, Engagement and Satisfaction, Good HR, Marisa Keegan, Recognition, Recruiting

What would happen at your organization if you and an employee parted ways and they then decided one year, two years, three years later that they wanted to come back? At Kahler Slater, not only do they accept employees back (the good ones of course) but they believe that having a strong employee come back is reason to celebrate. John …

It’s Not About the Technology… Except When It Is.

Steve Boese Employee Communications, HR Tech, Social Recruiting, Steve Boese

‘It’s not about the technology’. ‘The technology should not be the first consideration in any Human Resources project’. ‘Decide what business problem you need to solve, only then start thinking about the technology’. Blah. Blah. Blah. I am sure you have heard (or said) many of these old chestnuts before. I am honestly getting sick of them. These arguments fail …

Social Media: The Ultimate Loss of Control

Marisa Keegan Culture, Employee Communications, Marisa Keegan, Social Recruiting

My most popular rants these days all center around Social Meida in the workplace. If you’re a company who is blocking websites at work and banning employees from being proactive on the web, you’re probably the target of my rage. If you’re doing either of these things you are desperately grasping to keep complete control in a way that’s just …

Potentially Catastrophic Workplace Experiments.

Steve Boese Audacious Ideas, Employee Communications, Employee Relations, Engagement and Satisfaction, Steve Boese

A close friend of mine recommended the new children’s book The Book of Potentially Catastrophic Science for my son thinking (correctly) that most nine-year old boys would be interested in and fascinated by the prospect of blowing things up, experimenting with gross and disgusting substances, and generally causing some good old-fashioned mayhem and turmoil (all in the name of science, of …

The Tribe Has Spoken – Survivor: Office Style

Marisa Keegan Employee Communications, Employee Relations, Engagement and Satisfaction, Marisa Keegan, Television

I’ll be the first to admit that watching Survivor is like watching a car wreck – sick, but oddly intriguing. While most people would say they watch it for the crazy challenges, the strategy & game play, or the barely dressed girls, I watch because of the psychology behind it. The reason Survivor is truly successful is because they set …

Death to Your Orientation Videos. Death to your Benefits Open Enrollment Videos!

franmelmed Employee Communications, Engagement and Satisfaction, Fran Melmed

Others may wish death to PowerPoint. Me? I’ve put out a hit on corporate videos. Not the employee-generated videos like we’ve seen at companies like KPMG, Intuit, and Providence St. Vincent Medical Center. I’m talking the creaky, Mr. Rogers’ Neighborhood-type put together to talk about the company values, your respective roles in the performance management process, or benefits open enrollment. …

Conjunction Junction, What’s Your Function… in Employee Communications?

franmelmed Employee Communications, Fran Melmed

When I first started as an HR communication consultant, it took hand-to-hand combat with clients to strong-arm them into using contractions or starting a sentence with the conjunction “And.” Thankfully, most HR folk are beyond this stage and recognize that using “aren’t” instead of “are not” won’t bring understanding to a screeching halt or give employees another opportunity to slag them off, thinking they’re …