When A Colleague Gets What’s Coming To Them, Graciousness Wins

Dawn Burke Career Advice, Coaching, Communication, Culture, Employee Communications, Employee Engagement, employee experience, Employee Relations, Leadership, Mental Health, wellness 2 Comments

We’ve all dealt with a colleague or boss who treated us poorly. It hasn’t been the norm in my world, but in past occasions when it has happened, I would channel the five stages of grief over a 48-hour period: Denial: Did that just happen Anger: Eff that guy! Bargaining: Was it me? Man I stink, do I need to …

Microlearning’s Macro Mistakes

Kylie Quetell Coaching, Communication, Employee Coaching, Employee Development, Employee Engagement, HR, HR Tech, Learning and Development, Organizational Development, Performance, Talent Management, Talent Strategy 1 Comment

Microlearning is one of the newest (cough, cough) hot topics in professional talent development. You will hear about it over and over again spouted by professional trainers as a way to make themselves sound knowledgeable and hip. Frankly, you have likely been hearing it for years. People talk about it at conferences, write articles, and use the jargon to sell …

Management By Best-Selling Leadership Book – They’re Laughing at You.

Kris Dunn Books, Culture, Employee Coaching, Employee Engagement, HR, Kris Dunn, Leadership, Learning and Development, Managing People, Robots 7 Comments

Let me start this post by making a disclaimer – I’m not anti-leadership book, nor am I anti-personal development. There’s a real need for all of us to look for ways to get better at what we do professionally. I believe enough in leadership/management skills that I actually created a training series for managers of people called the BOSS Series. …

A Robot Can Make Your Burger. What Does That Mean For HR?

Kathy Rapp A.I., Change, Change Management, Contingent Workforce, Corporate America, Current Affairs, Employee Development, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, Good HR, HR, HR Tech, Innovation, Kathy Rapp, Leadership, Networking, Organizational Development, Personal Brand, Recruiting, Robots, Talent Management, Talent Strategy, The HR Profession 0 Comments

I want to get on a plane and head to San Francisco to experience “Creator“, the new restaurant with the world’s first robot-made burger. “Creator isn’t the machine so much as it is the diner, the chef who uses the instrument, the dining experience, and the designers who created these robots.” As we talk about the future of work, technology …

Is Employer Branding Killing Corporate Culture and Employee Engagement?

Paul Hebert Audacious Ideas, Employee Communications, Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, Good HR, Paul Hebert 2 Comments

In the context of the real world “employer branding” is fairly new. According to Wikipedia it was first defined in the Journal of Brand Management in 1996 as an attempt to connect consumer brand management techniques to human resources. The first book on employer branding was published in 2005 (The Employer Brand, Bringing the Best of Brand Management to People …

HR In The New World Of Work – Through The Lens Of A Customer

Kathy Rapp Change, Change Management, Communication, Contingent Workforce, Culture, Current Affairs, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR & Sports, in the news, Kathy Rapp, Leadership, Learning, Recruiting, Talent Management, The HR Profession

Nike has been in the headlines lately.  Emerging from those headlines is the story of a significant loss of opportunity within a key segment of Nike’s customers. Nike is the biggest sports footwear and apparel company in the world, commanding $34.4 billion in revenue last year.  And yet Nike’s women’s business made up only about a fifth of the total business. …

Not a Whole “Lotto” Thought Went Into That Decision, United

Kathy Rapp Change Management, Coaching, Communication, Compensation/Cash Money, Culture, Current Affairs, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, HR, in the news, Kathy Rapp, Leadership, Managing People, Recognition, Talent Management, Talent Strategy, Total Rewards

You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry”.  It didn’t go over so well.  In fact, it crashed and burned. The announcement was made public on a Friday, and by the following Tuesday United announced they …

Why HR Needs to Study Psychology – United Idiocracy

Paul Hebert Bad HR, Benefits, Compensation/Cash Money, Employee Communications, Employee Engagement, Employment Branding and Culture, Paul Hebert, Performance

For about 134 years I’ve been suggesting that to be good at HR you should be good at humans. Operations managers and factory foremen needed to know about the machines they were charged with maintaining and running at peak efficiency and HR should be judged similarly. If you are in HR, you are responsible for making sure the machines of …

How Much is Too Much When It Comes to Relationships with Your Direct Reports?

John Whitaker Culture, Employee Engagement, Engagement and Satisfaction, John Whitaker, Performance, Performance Reviews, Recognition, Recruiting, Retention

You know that side-job you have as the informal HR Advisor for any/all of your friends? It can be enlightening at times, even uplifting, when you hear some of the ridiculous sh*t people are forced to put up with in their workplace. For the situation to reach the “Mind if I run something by you?” stage, it usually entails the …

Can You Be Selfless & Lead A Culture Of Engagement? No.

Dawn Burke Audacious Ideas, Culture, Dawn Burke, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Good HR, HR, Uncategorized

I’m not a great Catholic; decent I’d say.  Decent enough to go to Ash Wednesday service after several months’ absence. Better late than never.   I was inspired by the sermon, which gave the congregation some perspective on Lent, including how to personally reflect over this time.  The sermon also touched on themes of forgiveness and selflessness. The sermon got …