The Ultimate Answer to Employee Engagement is Self-Direction

Paul Hebert Employee Development, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Good HR, HR 1 Comment

I’m not going to do my usual screed on why employee engagement is a Sisyphean effort, and almost every intervention is at best a short-term fix to a long-term problem. I believe 90% of the interventions we talk about are like handing out sandwiches to starving people and thinking you’ve fixed their food-acquisition problem. Employee engagement has never been a …

This one time, I had to fire myself.

John Cloonan Bad HR, Communication, Corporate America, employee experience, Giving Notice, John Cloonan, Offboarding 0 Comments

The time had come. I had been stagnating in my current role. There was no other place for me to go in the organization. I had been filling that professional void with some consulting work on the side. One of my consulting clients decided they wanted me full time, and I had accepted. All that was left to do was …

A Management Truism: The Very Best Lessons Usually Come From Very Bad Managers

John Hollon Business Development, Change Management, Coaching, Communication, Culture, Employee Coaching, Employee Engagement, employee experience, Harassment, Leadership, Managing People, Talent Management 1 Comment

Here’s a management truism to remember: You learn a lot more from a bad boss than you do from a good one. I was struck by this when I came across an old “Corner Office” column in The New York Times. It was a Q&A with Dawn Lepore, the now-former chairwoman and CEO of Drugstore.com, and she had a lot to …

When is What Employees Discuss with HR Confidential?

Guest: Rachel Bitte Bad HR, Business Development, Career Paths, Communication, Culture, Employee Communications, employee experience, Employment Law, HR 1 Comment

Stop me if you’ve heard this one before: “I had a complaint about my boss, so I told HR in confidence. They told my boss, and now she’s mad at me. Isn’t HR required to keep everything confidential?” Employees often assume that any conversations they have with Human Resources are confidential and can’t be shared. But since we’re not doctors …

Office Bullying is Driving Your Talent Away, Right Under Your Nose

Guest: Rachel Bitte Career Advice, Change, Coaching, Communication, Culture, Employee Coaching, Employee Communications, Employee Development, employee experience, Employment Law, Harassment, HR, Sexual Harassment, wellness

While harassment and more egregious workplace behaviors finally received the attention they deserve thanks to the #MeToo movement last year, another crucial issue plaguing the office continues to go unnoticed. Bullying in the workplace is turning out to be a bigger concern than many would think. Without clear legal or office policies, oftentimes workers aren’t even sure what constitutes bullying, …

When A Colleague Gets What’s Coming To Them, Graciousness Wins

Dawn Burke Career Advice, Coaching, Communication, Culture, Employee Communications, Employee Engagement, employee experience, Employee Relations, Leadership, Mental Health, wellness

We’ve all dealt with a colleague or boss who treated us poorly. It hasn’t been the norm in my world, but in past occasions when it has happened, I would channel the five stages of grief over a 48-hour period: Denial: Did that just happen Anger: Eff that guy! Bargaining: Was it me? Man I stink, do I need to …

My life as a Millennial Consulting Associate Reporting to an Unnamed Gen Xer

Jenn Hoffer Communication, Culture, employee experience, Generations, Guest: Jenn Hoffer, Millenial Voice

Things this Millennial was not expecting when I hit the workplace? To have all my pop culture references and movie quote knowledge challenged by my Gen Xer boss – let’s call him Ari Gold to keep him anonymous. Holy cow! Do I have a list of movies that I need to catch up on now! So far, I’ve finally watched …

Is Employer Branding Killing Corporate Culture and Employee Engagement?

Paul Hebert Audacious Ideas, Employee Communications, Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, Good HR, Paul Hebert

In the context of the real world “employer branding” is fairly new. According to Wikipedia it was first defined in the Journal of Brand Management in 1996 as an attempt to connect consumer brand management techniques to human resources. The first book on employer branding was published in 2005 (The Employer Brand, Bringing the Best of Brand Management to People …

HR In The New World Of Work – Through The Lens Of A Customer

Kathy Rapp Change, Change Management, Communication, Contingent Workforce, Culture, Current Affairs, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR & Sports, in the news, Kathy Rapp, Leadership, Learning, Recruiting, Talent Management, The HR Profession

Nike has been in the headlines lately.  Emerging from those headlines is the story of a significant loss of opportunity within a key segment of Nike’s customers. Nike is the biggest sports footwear and apparel company in the world, commanding $34.4 billion in revenue last year.  And yet Nike’s women’s business made up only about a fifth of the total business. …

Can You Be Selfless & Lead A Culture Of Engagement? No.

Dawn Burke Audacious Ideas, Culture, Dawn Burke, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Good HR, HR, Uncategorized

I’m not a great Catholic; decent I’d say.  Decent enough to go to Ash Wednesday service after several months’ absence. Better late than never.   I was inspired by the sermon, which gave the congregation some perspective on Lent, including how to personally reflect over this time.  The sermon also touched on themes of forgiveness and selflessness. The sermon got …