Call Me! The Lost Art of Picking Up The Phone.

Kathy Rapp Audacious Ideas, candidate experience, Communication, Culture, Employee Communications, employee experience, Engagement and Satisfaction, Executive Search, Generations, Kathy Rapp, Leadership, Recruiting, War for Talent 2 Comments

Gen X version: “Call me (call me) on the line Call me, call me any, anytime“ Millennial version: “Hey, I just met you, And this is crazy, But here’s my number, So call me, maybe!” Aside from the observation that Millennials are much coyer in their request for a call (“So call me, maybe!”) and those of us who identify …

The Killer HR App – Your Face

Paul Hebert Conferences, Employee Coaching, Employee Communications, Employee Engagement, employee experience, HR, Influence, Paul Hebert, Performance 1 Comment

Almost 20 years ago I read a book that made me want to see around corners and over the horizon. That book was called “Unleashing the Killer App.” Far from a perfect book – but for me at the time, with my background and exposure to technology – it was an eye-opening read. It really reinforced the need to constantly …

Best Places to Work Isn’t Real, but…

Tim Sackett Benefits, Brand Ambassadors, Business Development, Culture, Employee Communications, Employee Engagement, employee experience, Employment Branding and Culture, HR, Uncategorized 8 Comments

Any of the best places to work lists are basically just a marketing gimmick. We all know this, right? RIGHT!? (Let’s be clear, I’m not actually talking about the specific company ‘Best Places’, but the concept of awards that say you’re better than another employer, etc.) If you make the list, great, good for you, you have resources to jump …

Wag The Dog in HR

Paul Hebert Audacious Ideas, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Paul Hebert 5 Comments

As I think back on my career and recall the times I had the best work experiences—where I was connected and engaged the most—it almost always involved a crisis or a pressure-filled project. I can vividly remember working on a big Chrysler account or a huge GM Parts incentive program. We worked 24/7 for weeks. In one case, we slept …

No Vacations for You!

Kylie Quetell Benefits, Business Development, Candidate Pool, Career Advice, Culture, Employee Development, employee experience, HR, Leadership, Managing People, Policies, Recruitment Marketing, Talent Strategy, Vacation, Work Life Balance 5 Comments

I received a job offer a while ago, and it was a good one. Part of the package included an awesome paid time off program. Unlimited. That’s right folks, Unlimited PTO. I can take as much time as I need, whenever I need it, vacations galore. If my wife and I decide to start a family, I can have unlimited …

Trading Places (in HR)

Mark Fogel Bad HR, Business Development, employee experience, Employment Law, Engagement and Satisfaction, Good HR, Leadership, Mark Fogel 7 Comments

I have always been fascinated with the idea of trading places in business. The 1983 movie Trading Places, starring Eddie Murphy and Dan Aykroyd, is a comedy classic. The concept of trading places in business is compelling. A few years ago, I traded places with a university colleague at Adelphi, where I teach HR as an adjunct professor. Part of …

The Ultimate Answer to Employee Engagement is Self-Direction

Paul Hebert Employee Development, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Good HR, HR

I’m not going to do my usual screed on why employee engagement is a Sisyphean effort, and almost every intervention is at best a short-term fix to a long-term problem. I believe 90% of the interventions we talk about are like handing out sandwiches to starving people and thinking you’ve fixed their food-acquisition problem. Employee engagement has never been a …

This one time, I had to fire myself.

John Cloonan Bad HR, Communication, Corporate America, employee experience, Giving Notice, John Cloonan, Offboarding

The time had come. I had been stagnating in my current role. There was no other place for me to go in the organization. I had been filling that professional void with some consulting work on the side. One of my consulting clients decided they wanted me full time, and I had accepted. All that was left to do was …

A Management Truism: The Very Best Lessons Usually Come From Very Bad Managers

John Hollon Business Development, Change Management, Coaching, Communication, Culture, Employee Coaching, Employee Engagement, employee experience, Harassment, Leadership, Managing People, Talent Management

Here’s a management truism to remember: You learn a lot more from a bad boss than you do from a good one. I was struck by this when I came across an old “Corner Office” column in The New York Times. It was a Q&A with Dawn Lepore, the now-former chairwoman and CEO of Drugstore.com, and she had a lot to …

When is What Employees Discuss with HR Confidential?

Guest: Rachel Bitte Bad HR, Business Development, Career Paths, Communication, Culture, Employee Communications, employee experience, Employment Law, HR

Stop me if you’ve heard this one before: “I had a complaint about my boss, so I told HR in confidence. They told my boss, and now she’s mad at me. Isn’t HR required to keep everything confidential?” Employees often assume that any conversations they have with Human Resources are confidential and can’t be shared. But since we’re not doctors …