Put a Fork in Millennials – They’re Done

Paul Hebert Communication, Employee Communications, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Engagement and Satisfaction, Generations, HR, Paul Hebert

I wish I wrote better headlines. A great headline assures readership no matter how poorly written and researched a post/article is. I could have put a number in it I suppose. Those always get pretty good play. Maybe I should have said “The #1 Reason to Put a Fork in Millennials – They’re Done.” Prolly would have been totes better. …

Cultural Meltdown: When Values Don’t Match Workers’ Day-to-Day Reality

John Hollon Always Be Closing, Bad HR, Change Management, Culture, Current Affairs, employee experience, John Hollon, Performance

“If there is one job that I as CEO must do for our team members, customers, communities, and shareholders, it is to be the keeper of our company’s culture. It is the role of all team members to understand our culture, internalize it, live it, teach it, and reinforce it.” — CEO John Stumpf, from Wells Fargo‘s statement of values If …

Employee vs. Associate: What Should You Call Your People?

Kris Dunn Communication, employee experience, Employee Relations, Kris Dunn

Capitalist Note – had someone lecture me about the need to call people “associates” last week. I like that tag fine, but I told them the story outlined below.  Short answer: It doesn’t matter, your actions are much more meaningful than the tag you use.. Short story.  I was a young up and comer in a Director-level position with a …

VIDEO: No Scrubs with Paul Hebert – Human Connection

Dawn Burke Culture, Dawn Burke, Employee Engagement, employee experience, Paul Hebert

On this episode of “No Scrubs,” Dawn Burke talks to engagement expert Paul Hebert about the power of connection, and why connection and understanding should be ranked ahead of many things we spend our day on in the world of HR and recruiting. It’s a deeper conversation of Dawn’s previous post that connection is more powerful than things often thought to be great – like …

It’s High Time We Give Up the Ghost on Employee Engagement

John Hollon Bad HR, Employee Communications, Employee Engagement, employee experience, Engagement and Satisfaction, John Hollon

Aren’t we all sick and tired of employee engagement? I know I am. I’ve been writing about it for years (here’s one from July 2010), and the story never changes. A great many consultants and companies have gotten involved in helping organizations get more engaged employees, and a great deal of time and money has been spent. It should have really helped, …

What Is the Next HR Phase?

Paul Hebert Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, Good HR, HR, Paul Hebert

This is a post that asks a simple question. What will the next phase of HR be? Right now we’re in the “Engagement” phase. Everyone is focused on employee engagement as the panacea for corporate performance. We’ve been through a few phases over the years and I’m feeling that itch on my left ear means “the times they are a-changing.” …

Welcome? 3 (More) Challenges For the FNG

John Whitaker employee experience, John Whitaker, Onboarding, Organizational Development, Personal Brand, Social Media and Talent

Back in June, I wrote a post describing some of the initial pain points of re-entering the corporate world after years in a role as a consultant. Much of the challenge is acclimating to the new physical environment – dress codes, standard work hours, staff meetings and the like. All of the brick & mortar adaptations that initially shock our …

Deconstructed Employee Engagement

Paul Hebert Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, HR, Paul Hebert

If you’re a foodie, you’ve probably heard about “deconstructed” recipes. I’m not a foodie. I’m more a “fooder” – which is the county fair/midway version of a foodie. Deep fry it, dip it in mayonnaise and it will be in my go-to recipe file on evernote. But, for those of you like me who’ve spent time in Rio Linda, you …

The Customer Boundary Is Where EVERY Employee Should Start

Paul Hebert Employee Engagement, employee experience, Engagement and Satisfaction, HR, Innovation, Onboarding, Paul Hebert, Performance, Trench HR

A big part of employee engagement is connecting the “why” of the company to the “why” of the individual. The better a company does that, the better the individual will engage and succeed. And, not coincidentally, the better the company will do as well. When you’re connected to the company and its mission, it’s easier to put up with minor …

Always High Employee Engagement. Always.

Steve Boese Audacious Ideas, Employee Engagement, employee experience, Good HR, Performance, Steve Boese

I am pretty sure I have written about this before, maybe even here at FOT, but even still it deserves at least a second take. After a couple of decades of research, 194,467 blog posts and articles written and probably hundreds of millions of dollars invested, most general and national surveys still report persistent and stubbornly low levels of employee …