“Inter-” VS “Intra-” Employee Engagement

Paul Hebert Audacious Ideas, Culture, Employee Engagement, employee experience, Paul Hebert

I remember back in grade school when I learned the difference between “intra” and “inter.” For those that didn’t have Ms. Mangione for 3rd grade, the difference is this: Intra: on the inside; within Inter: existing between I use the mnemonic of the Eisenhower “interstate” highway system which connected all the various states. Interstate meant that the highways went outside …

3-Step Approach For Responding To Employee Concerns

Ben Olds Ben Olds, Coaching, Communication, Culture, Employee Coaching, Employee Communications, Employee Engagement, employee experience, Engagement and Satisfaction, Influence, Leadership, Learning, Learning and Development, Organizational Development

Company leadership receives input from employees in a variety of formats: Engagement surveys, pulse-check forums, rumors heard in the hallway, supervisors reporting what their teams are saying, etc. Yet, too often company leadership squanders the gift of this input, and actually discourages employees from sharing information from the front lines. They do this in a few ways: They criticize the …

Your Employees Define Your Employment Brand – How #FBFamily Got Its Start

Holland Dombeck McCue candidate experience, Candidate Pool, Culture, Employee Communications, Employee Engagement, employee experience, Good HR, Holland Dombeck, HR, HR & Marketing, Recruitment Marketing, Social Media and Talent, Social Recruiting

I interviewed a candidate yesterday for a Social Media Coordinator role on my team and one of the questions I asked was around how she approaches identifying content to share on social. Her response was spot on. In her current role, she was tasked defining her recruitment social media content strategy and instead of pushing her own agenda, she asked …

Degrees Measure Resilience In Employment… And That’s Why We Require Them.

Kris Dunn Audacious Ideas, Candidate Pool, College Recruiting, employee experience, HR, HR (& Life!) Advice, Kris Dunn

Do you have to have a degree to get hired at your company? Maybe. Do you need a degree to be one of the best in any company? Hell no.  That’s probably why Ernst and Young decided to drop the degree requirement recently. Then why do we require degrees? I think for the most part we’ve progressed past the point …

De-scaling Employee Engagement?

Paul Hebert Employee Engagement, employee experience, Engagement and Satisfaction, HR Tech, HR Technology, Paul Hebert

Scale. The holy grail of technology. Scale. What VCs look for in any new application, service, technology. Scale. The thing in the bathroom I avoid like the plague because I can’t avoid Twinkies. Scale. Does it scale? That’s the question everyone wants to know. It’s almost a religion today. Everything needs to scale. What do I mean by scale? I …

The Engagement Survey and The Democratization of Data

Andy Porter Andy Porter, Employee Engagement, employee experience, HR Technology

We’re in the midst of a major transition point in how we access and share information about our organizations. And not a small one mind you—this is more like the film-to-digital, flip phone-to-iPhone or CD-to-streaming music type of transition… where once you reach the other side, you ask yourself how you could have ever lived in that old world. When …

Do You Build Anything Different With Your Legos? Engagement Commodities Are Ruining Your Company

Paul Hebert Culture, Employee Engagement, employee experience, Engagement and Satisfaction, HR, Innovation, Paul Hebert, Talent Strategy

I read an article a while back with the headline: “Information is a Commodity. Your Story is Not.” The content of that post has nothing to do with this post other than the idea that no matter how well you research best practices and copy them for your organization, you are simply assembling commodities (information) in pretty much the same …

You’ll Know You Have True Employee Engagement When Your Employee Says This…

Paul Hebert Culture, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Paul Hebert

Yeah—clickbait headline. But it worked right? But I do finish the sentence… You will know you have employee engagement when an employee at some level in the company says “no” to a promotion, job change, raise, etc., because it doesn’t benefit the company long-term. When that happens you know you have 100% employee engagement from that employee. Will that ever …

Call Me! The Lost Art of Picking Up The Phone.

Kathy Rapp Audacious Ideas, candidate experience, Communication, Culture, Employee Communications, employee experience, Engagement and Satisfaction, Executive Search, Generations, Kathy Rapp, Leadership, Recruiting, War for Talent

Gen X version: “Call me (call me) on the line Call me, call me any, anytime“ Millennial version: “Hey, I just met you, And this is crazy, But here’s my number, So call me, maybe!” Aside from the observation that Millennials are much coyer in their request for a call (“So call me, maybe!”) and those of us who identify …

Wag The Dog in HR

Paul Hebert Audacious Ideas, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Paul Hebert

As I think back on my career and recall the times I had the best work experiences—where I was connected and engaged the most—it almost always involved a crisis or a pressure-filled project. I can vividly remember working on a big Chrysler account or a huge GM Parts incentive program. We worked 24/7 for weeks. In one case, we slept …