Do You Build Anything Different With Your Legos? Engagement Commodities Are Ruining Your Company

Paul Hebert Culture, Employee Engagement, employee experience, Engagement and Satisfaction, HR, Innovation, Paul Hebert, Talent Strategy

I read an article a while back with the headline: “Information is a Commodity. Your Story is Not.” The content of that post has nothing to do with this post other than the idea that no matter how well you research best practices and copy them for your organization, you are simply assembling commodities (information) in pretty much the same …

You’ll Know You Have True Employee Engagement When Your Employee Says This…

Paul Hebert Culture, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Paul Hebert

Yeah—clickbait headline. But it worked right? But I do finish the sentence… You will know you have employee engagement when an employee at some level in the company says “no” to a promotion, job change, raise, etc., because it doesn’t benefit the company long-term. When that happens you know you have 100% employee engagement from that employee. Will that ever …

Call Me! The Lost Art of Picking Up The Phone.

Kathy Rapp Audacious Ideas, candidate experience, Communication, Culture, Employee Communications, employee experience, Engagement and Satisfaction, Executive Search, Generations, Kathy Rapp, Leadership, Recruiting, War for Talent

Gen X version: “Call me (call me) on the line Call me, call me any, anytime“ Millennial version: “Hey, I just met you, And this is crazy, But here’s my number, So call me, maybe!” Aside from the observation that Millennials are much coyer in their request for a call (“So call me, maybe!”) and those of us who identify …

Wag The Dog in HR

Paul Hebert Audacious Ideas, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Paul Hebert

As I think back on my career and recall the times I had the best work experiences—where I was connected and engaged the most—it almost always involved a crisis or a pressure-filled project. I can vividly remember working on a big Chrysler account or a huge GM Parts incentive program. We worked 24/7 for weeks. In one case, we slept …

A Simple Formula For Becoming An Enviable Place To Work

Guest: Ed Baldwin Culture, Driving Productivity, Employee Engagement, employee experience, HR, Innovation, Workplace Flexibilty

Eventually, all leadership teams come to a realization that if they “win” in attracting higher caliber people than their competitors to their company then they will also “win” in their marketplace. Having a better team of people in place than your competitors is a sure-fire way to create a sustainable competitive advantage. But doing so is tricky. Why? Look no …