Thanksgiving – The First Employee Engagement Event

Paul Hebert Employee Communications, Employee Engagement, employee experience, Employee Relations, Paul Hebert

In a couple of days many of us will be pulling our chairs up to a table full of food that seems designed to turn on every single memory cell in your brain. From the look of the jiggly cranberry sauce with the indentations from the can wrapped around it to the smell of the turkey that sits waiting to …

Yes, American Workers Can Learn a Lot From Their Uber-Loyal Canadian Cousins

John Hollon Current Affairs, Employee Relations, John Hollon, Retention

Everybody knows that Canadians, our English-speaking cousins to the North, are wonderfully courteous and kind, but guess what? They’re also incredibly loyal to their employers as well. Yes, this is yet another example of how the good people in Canada are so very, very different from their American counterparts. Most working Americans know all-too-well that the employer-employee loyalty bond has long …

Put a Fork in Millennials – They’re Done

Paul Hebert Communication, Employee Communications, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Engagement and Satisfaction, Generations, HR, Paul Hebert

I wish I wrote better headlines. A great headline assures readership no matter how poorly written and researched a post/article is. I could have put a number in it I suppose. Those always get pretty good play. Maybe I should have said “The #1 Reason to Put a Fork in Millennials – They’re Done.” Prolly would have been totes better. …

Employee vs. Associate: What Should You Call Your People?

Kris Dunn Communication, employee experience, Employee Relations, Kris Dunn

Capitalist Note – had someone lecture me about the need to call people “associates” last week. I like that tag fine, but I told them the story outlined below.  Short answer: It doesn’t matter, your actions are much more meaningful than the tag you use.. Short story.  I was a young up and comer in a Director-level position with a …

You’ll Know You Have True Employee Engagement When Your Employee Says This…

Paul Hebert Culture, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Paul Hebert

Yeah—clickbait headline. But it worked right? But I do finish the sentence… You will know you have employee engagement when an employee at some level in the company says “no” to a promotion, job change, raise, etc., because it doesn’t benefit the company long-term. When that happens you know you have 100% employee engagement from that employee. Will that ever …

Wag The Dog in HR

Paul Hebert Audacious Ideas, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Paul Hebert

As I think back on my career and recall the times I had the best work experiences—where I was connected and engaged the most—it almost always involved a crisis or a pressure-filled project. I can vividly remember working on a big Chrysler account or a huge GM Parts incentive program. We worked 24/7 for weeks. In one case, we slept …

What To Do When Struggling With a Jerk at Work

Ben Olds Ben Olds, Communication, Employee Coaching, Employee Communications, Employee Relations, Harassment, HR (& Life!) Advice, Influence, Leadership, Learning, Learning and Development, Organizational Development, Personal Brand

Unfortunately, many of us will eventually have to work with someone we don’t get along with. Most of us will believe this other person is incompetent (or rude or dishonest or unqualified or whatever it is that we have a problem with), so we’ll spend the better part of the relationship simply wishing the other person would simply move along. …

How To Assess Your True Corporate Culture

Ben Olds Ben Olds, Culture, Driving Productivity, Employee Communications, Employee Engagement, Employee Relations, Employment Branding and Culture, Engagement and Satisfaction, Organizational Development

In my last entry, we covered the role of corporate culture in achieving your company’s mission. Ideally, your corporate culture guides people’s behaviors to be consistent with the corporate values, which enable you to implement your strategy for achieving your mission. The trick is assessing whether your corporate culture is, in fact, aligned with your values. If it’s not, this …

Open-Ended Feedback Requests: Now Being Requested By a Sucker Near You…

Kris Dunn Audacious Ideas, Employee Communications, Employee Relations, Hiring Managers, Kris Dunn

A lot of you are in an end-of-the-year cycle when it comes to performance reviews. Which is code for the following: “This #### would be a lot easier if someone would write it for me.” Which leads to this moment of rationalization: “I know what to do: I should ask my employees to give me feedback on how THEY think …