The Customer Boundary Is Where EVERY Employee Should Start

Paul Hebert Employee Engagement, employee experience, Engagement and Satisfaction, HR, Innovation, Onboarding, Paul Hebert, Performance, Trench HR

A big part of employee engagement is connecting the “why” of the company to the “why” of the individual. The better a company does that, the better the individual will engage and succeed. And, not coincidentally, the better the company will do as well. When you’re connected to the company and its mission, it’s easier to put up with minor …

Innovation Requires Touch

John Whitaker Audacious Ideas, Employment Branding and Culture, FOT Reads, HR, HR (& Life!) Advice, Innovation, John Whitaker

Fancy yourself a recruiting innovator? Probably so if you’re stopping by a site like FOT, where the lunatic fringe is in full bloom. So many evolutionary thinkers here and so many great ideas, it’s easy to start feeling like you can change the world. And you’re convinced you’ve got the opportunity to make things happen for your employer. You hear leadership …

Have You Heard of Unit Testing in HR?

Laurie Ruettimann Driving Productivity, Good HR, HR, HR Tech, HR Technology, Innovation, Laurie Ruettimann

I have a friend named Shane Gray. He’s awesome. I’m not a technical person, but he introduced me to the concept of unit testing. Do you know anything about it? Building software is like cooking a beef stew. Let’s take Instagram, for example. It looks like a simple app, but it has subtle and not-so-subtle ingredients from other pantries called …

Using Talent Data For The First Time… It’s Complicated.

RJ Morris Good HR, HR, HR Tech, HR Technology, Innovation, Outmatch, RJ Morris, Seat at the Table, Selection, Talent Strategy

Um, yeah. Talent Analytics, Data analysis, Big Data, Small Data. Heard about them? Of course you have. Lots of folks are on the HR circuit talking about data or selling tools so HR folks can better leverage data. Keep in mind, folks, lesson number one about HR data. It’s just like giving a turkey fryer to your cousin Eddie—make sure …

Analytics Gone Wild – Increase In Talent

Tim Sackett Current Affairs, Driving Productivity, FOT Reads, Good HR, HR, Innovation, Metrics, Organizational Development, Tim Sackett

One cool thing about going to a bunch of HR and Talent conferences in the spring is you get to hear what everyone is doing around the world.  At one point in the past two weeks, I honestly can’t remember who or where I heard someone speak about measuring their “increase in talent” to the organization. The actual measure was something …

3 Ways To Create Your Own Warrior Team

Kathy Rapp Change, Coaching, Culture, HR, HR & Sports, in the news, Innovation, Kathy Rapp, Leadership, Organizational Development, Performance, Recruiting, Sports

On April 13th, the Golden State Warriors made history with their 73rd win for the season.  In just a bit over 5 years they’ve gone from trash to cash, literally quadrupling the $450 million dollar investment led by Joe Lacob, a partner in the Silicon Valley VC firm, Kleiner Perkins. Lacob, and a number of his VC friends, will tell …

Do You Build Anything Different With Your Legos? Engagement Commodities Are Ruining Your Company

Paul Hebert Culture, Employee Engagement, employee experience, Engagement and Satisfaction, HR, Innovation, Paul Hebert, Talent Strategy

I read an article a while back with the headline: “Information is a Commodity. Your Story is Not.” The content of that post has nothing to do with this post other than the idea that no matter how well you research best practices and copy them for your organization, you are simply assembling commodities (information) in pretty much the same …

What I Learned From AC/DC

Kathy Rapp Communication, Culture, Employee Engagement, Engagement and Satisfaction, Generations, Good HR, HR, HR (& Life!) Advice, Innovation, Kathy Rapp, Leadership, Learning, Organizational Development, Pop Culture, The HR Profession

If you read my bio,  you know I’m a music fan.  In particular, I get excited by loud, vibrant and heart-stopping tunes.  So when a former colleague messaged me he was touring with AC/DC and they’d be in Houston, I had no shame in asking (ok… begging) him for tickets. Not only did we have amazing seats, but he also hooked …

Say My Name…

John Whitaker Audacious Ideas, Candidate Pool, FOT Reads, HR, Innovation, John Whitaker

Before the magic of Vince Gilligan forever bastardized the name “Heisenberg,” the actual man was one of the more recognized and respected names in the field of physics, and a flat-out pioneer in quantum mechanics. Check out the big brain on Werner is what I’m saying. Google “Herr Heisenberg” and chances are you’re going to find the “Uncertainty Principle” listed at the …

Hierarchy Isn’t the Problem, Oppression Is!

Ben Olds Ben Olds, Culture, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, Innovation, Organizational Development, Talent Management Power Rankings

Hierarchy is falling out of favor like jean shorts and intelligent political discord. I think it’s a scapegoat. Hierarchy doesn’t necessarily stifle innovation and engagement in the Knowledge Economy. What does? Answer: Discouraging opposing points of view, restricting access to information and ideas, and micro-management. These are the problematic behaviors that we need to banish, but these behaviors are not …