Amateur Hour at Uber: Too Many Managers With Too Little Experience

Managers don’t get much respect at Uber. How else would you explain the fact that 63 percent of the ride-share company’s management team is, according to head of global diversity… Get the Rest

Attention Walmart: It’s Managerial Malpractice When You Push Sick People to Work

Here's a leadership lesson that every manager should have drilled into their head: You don't let employees work when they're sick. Sounds pretty simple, doesn't it? Of course it does,

IBM remote employees

News Flash From IBM: There IS a Downside to a Remote Workforce

I'm surprised this didn't happen sooner, but IBM, an early and vocal champion of a remote workforce, finally discovered what any remote worker could have told you years

Here’s a Scary Video For HR Leaders Who Really Worry About Getting Sued

Over many years as a manager and editor, there's one thing I have heard over and over about HR professionals: They're always worried about getting sued! It's true. In our ultra-litigious 21st

united airlines

I Was Fed Up With United Airlines’ Culture Even Before They Started Dragging People Off Planes

Believe me when I tell you this: I soured on the customer service practices of United Airlines long before they decided that dragging people off planes would enhance the

lion idea

Nobody Gets a Great Idea When They’re Being Chased by a Lion

I subscribe to the old adage that there's nothing new under the sun. But once in awhile even I get gobsmacked (as the British like to say) by a new

online job ads

It Takes a Lot of Luck For Anyone to Really Win With an Online Job Ad

Here's a confession: I hate online job ads, because they're a crappy way to find the best candidates. On the one hand, my recruiter side loves the fact that a smart,

uber ceo travis kalanick

A Lesson From Uber: You Are What Your Culture Says You Are – Like It or Not

Why do so many people think that companies only focus on building strong, positive workplace cultures? The fact is, organizations are ALWAYS building their culture -- whether they mean

passive aggressive

The One Thing It Takes to Be a Real Manager

Although it pains me to say it, I'm somewhat of an expert on passive-aggressive behavior. The good people at Wikipedia describe passive-aggressive behavior as follows: The indirect expression of hostility, such

ohana

Here’s Why Life — and HR — Is So Very Different in the Aloha State

HONOLULU -- It's been 20 years since I've been in Hawaii, but the moment I arrived back in Honolulu last week, it felt like I had never left. My connection