VIDEO: No Scrubs with Paul Hebert – Human Connection

Dawn Burke Culture, Dawn Burke, Employee Engagement, employee experience, Paul Hebert

On this episode of “No Scrubs,” Dawn Burke talks to engagement expert Paul Hebert about the power of connection, and why connection and understanding should be ranked ahead of many things we spend our day on in the world of HR and recruiting. It’s a deeper conversation of Dawn’s previous post that connection is more powerful than things often thought to be great – like …

What Is the Next HR Phase?

Paul Hebert Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, Good HR, HR, Paul Hebert

This is a post that asks a simple question. What will the next phase of HR be? Right now we’re in the “Engagement” phase. Everyone is focused on employee engagement as the panacea for corporate performance. We’ve been through a few phases over the years and I’m feeling that itch on my left ear means “the times they are a-changing.” …

Deconstructed Employee Engagement

Paul Hebert Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, HR, Paul Hebert

If you’re a foodie, you’ve probably heard about “deconstructed” recipes. I’m not a foodie. I’m more a “fooder” – which is the county fair/midway version of a foodie. Deep fry it, dip it in mayonnaise and it will be in my go-to recipe file on evernote. But, for those of you like me who’ve spent time in Rio Linda, you …

Employee Engagement Plan – Dumb or Dumber? You Make the Call

Paul Hebert Bad HR, Employee Engagement, Engagement and Satisfaction, Paul Hebert

Employee engagement doesn’t need any more bad ideas. Since being crowned the “it” girl in roughly 2005 by HR and every business consultancy with a pulse and a research arm, I’ve seen more bad ideas around engagement than you can shake 100 sticks at. (How Pokemon Go can drive employee engagement with virtual workers will soon be the next BIG …

The 1 Question That Will Blow Up Your Employee Engagement Scores

Paul Hebert Driving Productivity, Employee Engagement, Engagement and Satisfaction, HR, Paul Hebert

This is going to be such a simple post you will question the money you spend on your subscription. Oh, wait. This site is free. Well, you’ll probably still question your investment. It is a simple post. It includes the ONE question most managers never ask their employees and it is the one question most employees NEED to be asked …

The Customer Boundary Is Where EVERY Employee Should Start

Paul Hebert Employee Engagement, employee experience, Engagement and Satisfaction, HR, Innovation, Onboarding, Paul Hebert, Performance, Trench HR

A big part of employee engagement is connecting the “why” of the company to the “why” of the individual. The better a company does that, the better the individual will engage and succeed. And, not coincidentally, the better the company will do as well. When you’re connected to the company and its mission, it’s easier to put up with minor …

“Inter-” VS “Intra-” Employee Engagement

Paul Hebert Audacious Ideas, Culture, Employee Engagement, employee experience, Paul Hebert

I remember back in grade school when I learned the difference between “intra” and “inter.” For those that didn’t have Ms. Mangione for 3rd grade, the difference is this: Intra: on the inside; within Inter: existing between I use the mnemonic of the Eisenhower “interstate” highway system which connected all the various states. Interstate meant that the highways went outside …