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The Customer Boundary Is Where EVERY Employee Should Start

A big part of employee engagement is connecting the “why” of the company to the “why” of the individual. The better a company does that, the better the individual will… Get the Rest

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Always High Employee Engagement. Always.

I am pretty sure I have written about this before, maybe even here at FOT, but even still it deserves at least a second take. After a couple of

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Jon Snow Is Officially Tired of Everyone’s #### – FOT Webinar Preview

"Let me give you some counsel, bastard," Lannister said. "Never forget what you are, for surely the world will not. Make it your strength. Then it can never

Game of Thrones Art

WEBINAR – RAISING DRAGONS: What Game of Thrones Teaches Us About Performance Coaching and Building Teams

"Winter is Coming.” "You Win or You Die.” "You Know Nothing, Jon Snow." If you’re a Game of Thrones fan, you know these quotes as parts of iconic conversations from your

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3 Ways To Create Your Own Warrior Team

On April 13th, the Golden State Warriors made history with their 73rd win for the season.  In just a bit over 5 years they've gone from trash to

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Laurie Ruettimann says Self-Handicapping Makes You Lame

I am guilty of self-handicapping. I don’t want to try too hard or raise expectations too much. I want people to think I’m smart and accomplished. If I

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AVERAGE RESULTS: The Problem Is Probably You – Not Your Employee…

If there's one thing I've learned in a career of being a manager/coach (both in corporate America and in sports), it's that when I'm not satisfied with the

March Madness at work

PREACH IT: March Madness Means Half Your Employees Are Back to Mailing It In…

It's mid-March in the United States. That means the following things: - Some of your employees are about to get absolutely hammered this Thursday on St. Patrick's Day. Green dye

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From All Star To Unemployed: How High Performance Can Be Fleeting

Lost in the shuffle of the recent NBA All Star Game and weekend and the trade deadline that passed last week, was a small bit of NBA news

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Are There Unintended Consequences from Too Much “Social Recognition?”

Many see business as a zero-sum game. I win. You lose. Only one top slot on the org chart. Only one “employee of the month” award. Today’s business is pretty