Confused About Who’s Engaged? Try This Handy Engagement Test to Sort It All Out…

Kris Dunn Engagement and Satisfaction, Performance, Retention

My posts last week regarding the concept of engagement and subsequent research on the topic clarified a couple of things to me.  -First, trying to get everyone to agree on a definition of engagment is harder than trying to get Britney Spears to settle down and work it all out with K-Fed.    -Second, my take on the best way …

All Stars, No Ditchdiggers – The Ocean’s Eleven/Netflix Staffing Model

Kris Dunn Culture, Interviewing, Leadership, Performance, Recruiting, Retention

Remember Danny Ocean from Ocean’s Eleven?  Ocean had all stars because he had referrals (he knew exactly who to hire for each job), he was offering lots of cash and gave each specialist lots of flexibility to run their part of the show. I recently riffed in my Workforce.com column that the world needs ditchdiggers too, meaning all of us …

Does Your Company Need More Stars or Ditch Diggers?

Kris Dunn Culture, Driving Productivity, Engagement and Satisfaction, Performance, Retention, Sourcing, Total Rewards

Check out my article at workforce.com answering the age-old stars vs. steady performers question here… Here’s how it starts: Quiz time today with the HR Capitalist. Pick the book that is not available on Amazon: The War for Talent Secrets for Hiring Top Talent The World Needs Ditch Diggers Too Hiring the Best Confirm your knowledge and see the rest …

Talent Primer – Are you Uncoachable?

Kris Dunn Performance

We’ve talked a lot about coaching for performance at The HR Capitalist (here, here and here for starters) and riffed about how employees will try to derail the process with sidetracks.  Although the tools I pitch are relatively simple and flexible to most situations, managers have to think on their feet to deploy them effectively.  Are you uncoachable?  Know anyone …

Performance Management – Can You Put Employees in Control of the “Meets vs. Exceeds” Equation?

Kris Dunn Engagement and Satisfaction, Performance, Recognition, Total Rewards

Last week I broke off a couple of riffs (this one and that one) regarding the difference between a Meets vs. Exceeds when evaluating employees via your Performance Management process.  I’ve probably said enough on the topic for at least a week – so I’ll give everyone a break – from my thoughts on the topic anyway… How about someone …

Talent Watch – “Meets” vs. “Exceeds” from the Employee’s Point of View

Kris Dunn Engagement and Satisfaction, Performance

A couple of days ago, I commented on Performance Differentiators that compared/contrasted the difference between a employee who "Meets’ expectations and one who "Exceeds" expectations.  Lots of quality comments followed, most tweaking the logic based on their experiences and perspective – which is good! One item I’ve been thinking about is how the normal employee views the Meets vs. Exceeds …

Talent Watch – What’s The Difference Between an Employee Who “Meets” and One Who “Exceeds”?

Kris Dunn Culture, Driving Productivity, Engagement and Satisfaction, Performance

One word – "Innovate" Two words – "Innovate" and "Create"  (I always think of the old "Think Different" campaign by Apple when I see these words). One of the hardest things to do related to getting a robust Performance Management system in place is develop the right kind of evaluation culture.   How do your managers rate employees?  Are they soft …