5 Hard Lessons I’ve Learned About Being a Better Manager and Boss

John Hollon Business Development, Career Paths, Coaching, Communication, Culture, Employee Coaching, Employee Communications, Employee Development, Employee Engagement, Employee Relations, Engagement and Satisfaction, Leadership, Learning and Development, Performance, Recognition 1 Comment

I’m a sucker for anything that tries to answer a question that I almost never hear anyone ask, much less answer: How can you be a good boss? Notice that I say anything that “tries” to answer because I usually find that most advice on how to better manage people usually goes one of two ways — it’s either very …

During Financial Woes, Should Companies Nix Extravagant Awards?

Dawn Burke Dawn Burke, Recognition

“It doesn’t take courage to give money for hitting a number.” –Simon Sinek, WorkHuman 2018   I’m a believer in recognizing extraordinary workers with something palpable.  I especially like the idea of creating “experiences” as recognition rewards over cash bonuses.  Experiences build trust, enforce connections, and create memories. An experience could include anything from an incredible dinner to attending an …

Not a Whole “Lotto” Thought Went Into That Decision, United

Kathy Rapp Change Management, Coaching, Communication, Compensation/Cash Money, Culture, Current Affairs, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, HR, in the news, Kathy Rapp, Leadership, Managing People, Recognition, Talent Management, Talent Strategy, Total Rewards

You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry”.  It didn’t go over so well.  In fact, it crashed and burned. The announcement was made public on a Friday, and by the following Tuesday United announced they …

How Much is Too Much When It Comes to Relationships with Your Direct Reports?

John Whitaker Culture, Employee Engagement, Engagement and Satisfaction, John Whitaker, Performance, Performance Reviews, Recognition, Recruiting, Retention

You know that side-job you have as the informal HR Advisor for any/all of your friends? It can be enlightening at times, even uplifting, when you hear some of the ridiculous sh*t people are forced to put up with in their workplace. For the situation to reach the “Mind if I run something by you?” stage, it usually entails the …

You Already Have AI in Your Company – Time to Energize It!

Paul Hebert A.I., Culture, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, Managing People, Paul Hebert, Performance, Recognition

This post will be both intellectually deep and shallow. It will follow the rules of the quantum world – it will take both paths simultaneously – blog quantum superposition if you will. It will be intellectually deep because I’m pulling from a piece that was posted recently on the Edge.org which describes its mission as: “To arrive at the edge …

george recognition

Employees Won’t Notice If You Have Recognition – But Will Leave If You Don’t

Paul Hebert Employee Engagement, Engagement and Satisfaction, Paul Hebert, Recognition

Let’s start with a riddle… The poor have it. The rich need it. If you eat it you will die. What is it? I’ll answer it at the end of the post… trust me… it will connect. While you’re thinking of the answer let’s have a quick chat. I’ve been noticing that the loud and monotonous drumbeat of reward and …

mentors badges

Are You Earning Your HR Badges?

Paul Hebert HR, Leadership, Paul Hebert, Performance, Recognition, Training and Development

A friend of mine, and a true friend of HR, recently posted on Facebook that he received a mentorship badge. That friend was Steve Browne (AKA – @sbrowneHR – the tie-dyed hippie HR man). Actually, it was his FIFTH mentorship badge. The badges Steve is referring to are given to mentors by newly minted Eagle Scouts to recognize those that …

HR CAREER ADVICE: Never Let Your Boss Tell You How Other People Feel About You Without Forcing These 2 Questions…

Kris Dunn Coaching, Communication, Culture, HR, HR (& Life!) Advice, Kris Dunn, Recognition

Dateline: Somewhere in Corporate America. The Scene: A C-Level is telling the HR pro who reports to him what another C-level thinks about her performance (hint: it’s not glowing). The Mistake: The HR Pro in question thinks that since the C-Level reporting the feedback is supportive of her (it’s the other guy with the problem, right?), she doesn’t have to …

Are There Unintended Consequences from Too Much “Social Recognition?”

Paul Hebert Culture, Employee Engagement, HR, Paul Hebert, Performance, Recognition

Many see business as a zero-sum game. I win. You lose. Only one top slot on the org chart. Only one “employee of the month” award. Today’s business is pretty ruthless and the stakes are high. There is no middle ground. There are only winners. And losers. And winners are winners because they are better than the losers. Right? Or …

When Does Your Engagement Effort Become the Real Problem?

Paul Hebert Audacious Ideas, Culture, Employee Engagement, Paul Hebert, Recognition

I think I’m like about 99.9% of the world. I have a drink now and then as part of a wind-down ritual. Not every day, but if I’ve had a tough day with lots ‘o idiots, a nice scotch or bourbon – or if I feel especially fancy, a Manhattan, (sans cherry – it’s a drink not fruit salad) – …