HR In The New World Of Work – Through The Lens Of A Customer

Kathy Rapp Change, Change Management, Communication, Contingent Workforce, Culture, Current Affairs, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR & Sports, in the news, Kathy Rapp, Leadership, Learning, Recruiting, Talent Management, The HR Profession 1 Comment

Nike has been in the headlines lately.  Emerging from those headlines is the story of a significant loss of opportunity within a key segment of Nike’s customers. Nike is the biggest sports footwear and apparel company in the world, commanding $34.4 billion in revenue last year.  And yet Nike’s women’s business made up only about a fifth of the total business. …

Not a Whole “Lotto” Thought Went Into That Decision, United

Kathy Rapp Change Management, Coaching, Communication, Compensation/Cash Money, Culture, Current Affairs, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, HR, in the news, Kathy Rapp, Leadership, Managing People, Recognition, Talent Management, Talent Strategy, Total Rewards

You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry”.  It didn’t go over so well.  In fact, it crashed and burned. The announcement was made public on a Friday, and by the following Tuesday United announced they …

Duck Season, Wabbit Season, Conference Season and March Madness

Mark Fogel Employment Law, HR & Sports, Mark Fogel, Policies, politics, Talent Management

Unlike most of my posts, this one is a mixed bag with multiple topics. First, it’s conference season for the talent community as there is a smorgasbord of offerings and some cool places to travel to. Austin, Vegas, San Diego, and later this year Chicago. Let’s not forget some overseas offerings as well. Big, small, and everything in between. For …

Creatively Critical and Critically Creative—A Different Way of Thinking

Kylie Quetell Career Advice, Change, Communication, Innovation, Kylie Quetell, Talent Management, Uncategorized

I recently had a wonderful conversation with a colleague who was asked to create a training program for our organization that would teach and foster “Critical Thinking”. The request makes perfect sense. We want to nurture the minds of our workforce so they are able to think critically. Or do we? Do we need more Critical Thinkers? Or, do we …

When High-Pots Believe in the Uniqueness of Their Special

RJ Morris Career Paths, Employee Coaching, Employee Development, Good HR, Leadership, RJ Morris, Talent Management

In the Talent world, we hear about high potential employees all the time. “She’s a high-potential; that team is loaded with high-pots; we need a high-pot to take on that unit.” Everybody wants someone labeled as a high-potential talent. Everyone, that is, except for a high-potential leading a team. One of the biggest challenges I have seen is getting a …

Let’s Fix This Company’s Succession Mess

RJ Morris Change Management, RJ Morris, Succession Planning, Talent Acquisition, Talent Management

As a talent geek, I love it when succession planning rumors fly at big public companies.  CEO succession is the most complex, challenging work an HR pro can do, and it is fascinating to watch a company bungle it. Thank you, Airbus, for providing us our case study for the day. We’ll let HR pros from across the country weigh …

Don’t Confuse Operation Leaders & Business Leaders 

RJ Morris Employee Development, Outmatch, RJ Morris, Talent Management

The hardest decision Chief Executives and their talent pros make involves figuring out who to put in the big chairs in their companies.  A big chair means running a unit or a division – your titles might be different, but I mean someone who is the Top Dog in a significant part of your operation.  Someone who can lead a …

Sometimes the Job You Really Want Just Isn’t Obtainable

Tim Sackett Smashfly, Talent Management, Tim Sackett

We’ve all been told since we started school in pre-school or kindergarten (grade 1 if you’re outside the U.S.) that if we worked really, really hard we could become anything we wanted to be. A doctor, a lawyer, even President of the United States! Okay, not you foreign-born folks, you can’t be President! But, you understand where I’m coming from—dream big …