A Management Truism: The Very Best Lessons Usually Come From Very Bad Managers

John Hollon Business Development, Change Management, Coaching, Communication, Culture, Employee Coaching, Employee Engagement, employee experience, Harassment, Leadership, Managing People, Talent Management

Here’s a management truism to remember: You learn a lot more from a bad boss than you do from a good one. I was struck by this when I came across an old “Corner Office” column in The New York Times. It was a Q&A with Dawn Lepore, the now-former chairwoman and CEO of Drugstore.com, and she had a lot to …

I’m Not Sensitive, You’re Just Wrong

Kris Dunn Assessments, Performance Reviews, Retention, Talent Management

“I’m very laid back. I only care about two things:   1) everyone on earth and their opinion of me, and 2) the crushing psychological weight of being alive.”   –author unknown ______________________________ Let’s say you’re a hiring manager trying to fill a key position. You think you might want to know how well someone can take feedback? Of course …

Good Leaders Give Bad News, Bad Leaders Avoid It at All Costs.

John Hollon HR, Leadership, Offboarding, Pop Culture, Talent Management, Workforce Management Articles

I’m always amazed at how so many leaders can get so far in management without learning one of the basic tenants of management. It’s this: Good leaders have to give bad news. Patty Azzarello learned this back when she became the youngest general manager in Hewlett Packard (HP) at the age of 33, and she reminded me of this basic …

Microlearning’s Macro Mistakes

Kylie Quetell Coaching, Communication, Employee Coaching, Employee Development, Employee Engagement, HR, HR Tech, Learning and Development, Organizational Development, Performance, Talent Management, Talent Strategy

Microlearning is one of the newest (cough, cough) hot topics in professional talent development. You will hear about it over and over again spouted by professional trainers as a way to make themselves sound knowledgeable and hip. Frankly, you have likely been hearing it for years. People talk about it at conferences, write articles, and use the jargon to sell …

3 Leadership Lessons Before You Drop-Kick Your Garmin

Kathy Rapp Career Advice, Change, Coaching, Communication, Culture, Driving Productivity, Employee Development, Engagement and Satisfaction, Good HR, HR, HR (& Life!) Advice, Influence, Kathy Rapp, Leadership, Learning and Development, Managing People, Organizational Development, Performance, Talent Management, Talent Strategy, wellness

I received a Garmin fitness tracker for Mother’s Day this year. This gift followed a Peloton bike for my wedding anniversary.  And before you think my husband is not so discreetly saying there’s more of me to love than he would like – I asked for both fitness gadgets (ok, the bike is not really a gadget given it costs …

Drucker – FOT – Modern

It Always Pays to Help Employees Build on Their Strengths

John Hollon Books, Business Development, Career Advice, Career Paths, Coaching, Culture, Employee Communications, Employee Development, Talent Management, Training and Development

If I’ve heard it once I’ve heard it a hundred times while listening to managers give performance reviews to their employees – “Here are the areas you need to work to improve on.”  It sounds like a really smart thing to do, doesn’t it? After all, don’t we all want to improve on our weaknesses? Well … no. Although it would …

pto

True Sign of a Great Leader > How Well They Protect PTO

Dawn Burke Dawn Burke, Employee Coaching, Leadership, Policies, PTO, Talent Management, Vacation

To me, there is one way to know if a leader is worth their salt.  It is something I don’t recall seeing in leadership books, white papers, or in training sessions.  To me the simplest way to see if a leader is doing their job is to ask team members one question: “Did you use all your PTO last year?” …

A Robot Can Make Your Burger. What Does That Mean For HR?

Kathy Rapp A.I., Change, Change Management, Contingent Workforce, Corporate America, Current Affairs, Employee Development, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, Good HR, HR, HR Tech, Innovation, Kathy Rapp, Leadership, Networking, Organizational Development, Personal Brand, Recruiting, Robots, Talent Management, Talent Strategy, The HR Profession

I want to get on a plane and head to San Francisco to experience “Creator“, the new restaurant with the world’s first robot-made burger. “Creator isn’t the machine so much as it is the diner, the chef who uses the instrument, the dining experience, and the designers who created these robots.” As we talk about the future of work, technology …

HR In The New World Of Work – Through The Lens Of A Customer

Kathy Rapp Change, Change Management, Communication, Contingent Workforce, Culture, Current Affairs, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR & Sports, in the news, Kathy Rapp, Leadership, Learning, Recruiting, Talent Management, The HR Profession

Nike has been in the headlines lately.  Emerging from those headlines is the story of a significant loss of opportunity within a key segment of Nike’s customers. Nike is the biggest sports footwear and apparel company in the world, commanding $34.4 billion in revenue last year.  And yet Nike’s women’s business made up only about a fifth of the total business. …

Not a Whole “Lotto” Thought Went Into That Decision, United

Kathy Rapp Change Management, Coaching, Communication, Compensation/Cash Money, Culture, Current Affairs, Employee Engagement, Employment Branding and Culture, Engagement and Satisfaction, HR, in the news, Kathy Rapp, Leadership, Managing People, Recognition, Talent Management, Talent Strategy, Total Rewards

You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry”.  It didn’t go over so well.  In fact, it crashed and burned. The announcement was made public on a Friday, and by the following Tuesday United announced they …