Talent Watch – What’s The Difference Between an Employee Who “Meets” and One Who “Exceeds”?

Kris Dunn Culture, Driving Productivity, Engagement and Satisfaction, Performance

One word – "Innovate" Two words – "Innovate" and "Create"  (I always think of the old "Think Different" campaign by Apple when I see these words). One of the hardest things to do related to getting a robust Performance Management system in place is develop the right kind of evaluation culture.   How do your managers rate employees?  Are they soft …

Talent Nugget: The Value of the Receptionist

Kris Dunn Always Be Closing, Culture, Recruiting

If you want to get upstream as a HR Pro, start reading Seth Godin.  Blog, books (some listed on the side), whatever.  Seth’s a marketing guy who understands the value of the brand in recruiting and talent. Case in point – One of Seth’s recent posts hits on the value of the receptionist (including value to your recruiting process): "Being …

Danny, The World Needs Ditch-Diggers Too…

Kris Dunn Candidate Pool, Culture, Sourcing

To quote Austin Powers, I’m a man, baby… As a guy, quoting movies is part of who I am… And I can work it into a HR/Talent blog entry… From Caddyshack: Judge Smails: The man is a menace! Cut that off! Music is a violation of our personal privacy! He’s breaking the law! Danny: I’ve always been fascinated with the …

Talent Watch – Best Available Athlete

Kris Dunn Candidate Pool, Recruiting, Sourcing

I have a recurring talent conversation with 3-4 colleagues I really like talking to – and it involves hiring generalists vs. specialists.  Simply put, once you get away from some very specialized positions in your company, are you open to finding the smartest available person to take the challenge you have or are you forever trying to match an overly …

What’s Retention of Key Talent Worth? Hewitt Weighs in with “TQ”…

Kris Dunn Retention

Many folks have weighed in on the cost of Turnover, and these formulas usually center around cost models – what it takes to get folks trained up and productive when hiring new associates to replace ones that were fully trained.   While this is part of the equation, it has been difficult to equate turnover to the cash flow and profitability …