smashfly smashups

VIDEO: SmashUps with Mary Faulkner – The HR Fallout of Charlottesville

Tim Sackett Current Affairs, HR, Smashfly, Tim Sackett, Video

This month on SmashUps, Tim Sackett sits down with Mary Faulkner, Director of Talent Acquisition at Denver Water. In light of the recent events in Charlottesville and the subsequent HR fallouts, Tim and Mary break down the decisions HR leaders have to make when one of their employees is identified at a controversial rally. Click on the video below to …

Remember, Clueless Management Never Goes Out of Style

John Hollon Corporate America, in the news, John Hollon

It’s late summer, everybody out here in the People’s Republic of California seem to be on vacation, and Labor Day is still a couple of weeks away. So, it’s time for some old school clueless management from the good people over at Tronc. Don’t know what “Tronc” is? I’d be surprised if you did, but it’s the silly name given …

Punish an Employee For a CEO’s Bad Behavior? Yes.

Dawn Burke Corporate Social Responsibility, Current Affairs, Dawn Burke, Leadership

Or no? I waited for Uber for so long.  Despite being the largest city in Alabama, it took a while to get to Birmingham. However, as a frequent traveler, I’d gotten used to the convenience of Uber in a big, big way.  So, when Uber finally arrived in Birmingham early 2016 I did a triple-lindy. Then 2017 happened. Despite what …

Yes, I Have a F***ing Problem With People Who Swear at Work

John Hollon Current Affairs, John Hollon, Leadership

Last September, Fast Company published a story that intrigued me just as it should intrigue anyone who has navigated the day-to-day rants and mutterings of co-workers on the job. The title said it all: Do You Have a F*cking Problem With Swearing at Work? The article was filled with a boatload of statistics about how much or how little people …

Amateur Hour at Uber: Too Many Managers With Too Little Experience

John Hollon Bad HR, Change Management, John Hollon, Leadership

Managers don’t get much respect at Uber. How else would you explain the fact that 63 percent of the ride-share company’s management team is, according to head of global diversity and inclusion Bernard Coleman, made up of rookie, first time managers ? In other words, it’s amateur hour when it comes to management practices at Uber, and it probably explains why …

college graduate

It’s College Graduation Season

Mark Fogel College Recruiting, Mark Fogel, Pop Culture

Plastics The infamous one word line from the movie “The Graduate” with Dustin Hoffman. This year is the 40th anniversary of one of the most iconic movies of the 1960s. I know many of you were not even born yet or have any idea about this time piece movie. Nor do most of you draw a connection between this movie …

united talent

How Talent (or Lack Thereof) Can Lead to Systemic Business Failure

RJ Morris Bad HR, Communication, Corporate America, Outmatch, RJ Morris

The legend, John Hollon, tore into United here at FOT earlier this week, accurately writing that culture problems are the core reason Satan ranks higher than United in popularity polls this week. John laid out a solid strategic analysis of where culture impacts service, and he mixed in his own personal experiences. Good stuff…read it if you haven’t. As I …

united airlines

I Was Fed Up With United Airlines’ Culture Even Before They Started Dragging People Off Planes

John Hollon Culture, Current Affairs, John Hollon, Leadership

Believe me when I tell you this: I soured on the customer service practices of United Airlines long before they decided that dragging people off planes would enhance the flying experience. You’ve probably seen the video by now. You know the one — where the customer on the last flight of the night from Chicago to Louisville refuses to give up …

bull market bear down

First In, First Out: Why Recruiters Need To Bear Down In A Bull Market

Matt Charney Current Affairs, Matt Charney, Recruiting

If talent acquisition is a leading economic indicator (and since job growth certainly is, one could argue so too is the state of our profession, by extension), then it seems like the good times in recruiting will continue for the foreseeable future. Despite widespread economic uncertainty and political upheaval, unemployment remains at historic lows, and hiring demand almost unilaterally outstrips …