Starbucks Afternoon Training Session: It’s More About Damage Control Than Anything Else

John Hollon Corporate Social Responsibility, Culture, John Hollon 1 Comment

Here’s the bottom line on this week’s anti-racial bias training at Starbucks, and it was captured perfectly in the headline on The New York Times story about the big event. It said: Starbucks’s Tall Order: Tackle Systemic Racism in 4 Hours Yup, the NYT is right; it’s unlikely that Starbucks, or any other company, is going to make much of a …