Yes, American Workers Can Learn a Lot From Their Uber-Loyal Canadian Cousins

John Hollon Current Affairs, Employee Relations, John Hollon, Retention

Everybody knows that Canadians, our English-speaking cousins to the North, are wonderfully courteous and kind, but guess what? They’re also incredibly loyal to their employers as well. Yes, this is yet another example of how the good people in Canada are so very, very different from their American counterparts. Most working Americans know all-too-well that the employer-employee loyalty bond has long …

Employees Who Take Stands: Colin Kaepernick Is The New Dixie Chicks

Kris Dunn Culture, Current Affairs, Kris Dunn

Have you heard about Colin Kaepernick?  Of course, you have.  Kaepernick is the San Francisco 49er quarterback who refused to stand for the national anthem to protest what he feels is racial injustice in America. I’m not here to wag the finger at Kaepernick.  One of the things that makes this the greatest country in the world is the fact that …

Deconstructed Employee Engagement

Paul Hebert Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, HR, Paul Hebert

If you’re a foodie, you’ve probably heard about “deconstructed” recipes. I’m not a foodie. I’m more a “fooder” – which is the county fair/midway version of a foodie. Deep fry it, dip it in mayonnaise and it will be in my go-to recipe file on evernote. But, for those of you like me who’ve spent time in Rio Linda, you …

Safe HR Topics for Troubled Times

Laurie Ruettimann Change, Communication, Culture, Good HR, Influence, Laurie Ruettimann, wellness

Unless you’re living in a cave, you are up-to-speed on all the latest problems in the world. From the bombings in Baghdad to gun violence in America, there doesn’t seem to be much good news to celebrate. What’s happening on TV or the internet is largely depressing. When we’re not being sold a product, we’re being sold an ideology. Or …

Dilbert May Be The Smartest Manager In The World

Paul Hebert Employee Engagement, Employee Relations, Engagement and Satisfaction, Paul Hebert, Performance

Not Dilbert per se—but Scott Adams, Dilbert’s creator. I read his blog pretty regularly, and he usually has something pretty smart to say. He used to be funnier. I think he’s more involved in intellectual conversations on his site now. Many of his current threads are focused on dissecting the Presidential candidates with a special emphasis on Donald Trump. Mr. …

When You ASSuME

Paul Hebert Communication, Culture, Employee Communications, Employee Engagement, Employee Relations, HR, Paul Hebert

There was a show on TV in the early 70s about roomates—one was neat and one was sloppy. It bore NO resemblance to the cluster that ran in 2015 called the Odd Couple. In this show they had funny characters who didn’t leave each episode full of scenery after 30 minutes of overacting and forced “humor.” Below is a video …

Gossip Girls and Boys – HR’s New Productivity Weapon?

Paul Hebert Audacious Ideas, Culture, Employee Coaching, Employee Engagement, Engagement and Satisfaction, HR, Influence, Organizational Development, Paul Hebert

For all my career I’ve heard that loose lips sink ships. I was told don’t talk about your coworkers, don’t spread gossip. And if you are in HR, you probably already know you are at the epicenter of gossip. I don’t mean you are the cause of it. But a whole lot of the info that fuels gossip passes through …

I Don’t Care What You Want – I Want To Know What You Think

Paul Hebert Change Management, Employee Engagement, Employee Relations, Engagement and Satisfaction, HR, Paul Hebert

Every 38.6 seconds another survey hits the interweb tubes that says employees want “X.” Sometimes it’s more money (who are we kidding – it’s always more money – stop asking – just make the assumption and move on.) Sometimes it’s more recognition and more validation. Sometimes it’s just more fattening food in the vending machines (okay – that one might …

I Rewired My Employee’s Brain and You Won’t Believe What Happened Next…

Paul Hebert Change Management, Employee Coaching, Employee Communications, Employee Engagement, Employee Relations, Engagement and Satisfaction, Paul Hebert

It is all the rage to say that engagement is management’s fault. And that is because in most cases it is the truth. And it’s their boss’s fault. And their boss’s boss’s fault. There is no end to the ladder of blame. At the core of this problem is we continue to manage employees like we did when Don Draper …

The Human Maintenance Manual

Paul Hebert Change, Communication, Employee Communications, Employee Engagement, Good HR, HR, Influence, Paul Hebert

Every piece of equipment in your office comes with a document that explains what it does, how it does it and how to trouble shoot it when it doesn’t do what it should when it should. In some cases you get a warranty that allows you to get your money back should it not live up to the promises made …