Wag The Dog in HR

Paul Hebert Audacious Ideas, Employee Coaching, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Paul Hebert

As I think back on my career and recall the times I had the best work experiences—where I was connected and engaged the most—it almost always involved a crisis or a pressure-filled project. I can vividly remember working on a big Chrysler account or a huge GM Parts incentive program. We worked 24/7 for weeks. In one case, we slept …

3 Ways To Identify Your “Clock-Boy” Employee

John Whitaker Current Affairs

Ahmed Mohamed—heard of him? You never know the national exposure a story will get when it seems to be localized in your geographic location, but Ahmed is, of course, the infamous “Clock-Boy” of Irving, Texas. As you probably know, Ahmed is the subject of a heart-warming story about a precocious and intelligent young boy who, subjected to the cruelty of …

Yet ANOTHER Post on Performance Reviews – Personal NPS

Paul Hebert Audacious Ideas, Employee Engagement, Metrics, Paul Hebert, Performance

The movie The Usual Suspects had a great line in it… “The greatest trick the Devil ever pulled was convincing the world he didn’t exist.” But few remember the second greatest trick the Devil pulled—creating performance reviews. Very few business processes other than the time sheet have been derided as much as the performance review. They are required, yet hated, …

Work-Life Balance: 70 or 75 – Whatever It Takes

Paul Hebert Culture, Employee Communications, Employee Engagement, Engagement and Satisfaction, HR, Paul Hebert, Performance

In the dark ages when I was just a lad and worked at a large incentive and reward company, we had to fill out time sheets each week. Not because we were non-exempt—but because we were billable. And that meant we had to keep track of the hours we worked on client projects. Most of the time I had five …

This Is Your Brain On Social Media (And It May Not Be Good.)

Paul Hebert Change, Change Management, Communication, Culture, Employee Communications, Employee Engagement, Engagement and Satisfaction, HR Technology, Paul Hebert, Social Media

Below is a video of Dr. Dan Siegel, clinical professor of psychiatry at the UCLA School of Medicine, discussing the impact social media is having on us humans. And not just on our behavior – but on the actual physical way our brain is wired. The video is only 4 minutes long but those with the most minimal of attention …

Connecting To Humans At Work

Paul Hebert Coaching, Communication, Employee Coaching, Employee Communications, Employee Engagement, Engagement and Satisfaction, Paul Hebert, Pop Culture

I’ve been on a tear for the last couple of years to get companies – no, reset – not companies – PEOPLE (companies are NOT people) to approach their business in a more human way. Too much of the recent focus of business has been on software, and making the engagement effort at most companies a function of survey responses, …

Close The Damn Window

John Whitaker Diversity, Hiring Bias, HR, John Whitaker

Is your company still talking about Diversity as a Human Resources objective? We love to talk it, and we try to walk it; we promote it, and we love to include it in our mission statements and job postings. We tout diversity in our recruiting messages, on our website, and always manage to use images on our collateral material to …

Gossip Girls and Boys – HR’s New Productivity Weapon?

Paul Hebert Audacious Ideas, Culture, Employee Coaching, Employee Engagement, Engagement and Satisfaction, HR, Influence, Organizational Development, Paul Hebert

For all my career I’ve heard that loose lips sink ships. I was told don’t talk about your coworkers, don’t spread gossip. And if you are in HR, you probably already know you are at the epicenter of gossip. I don’t mean you are the cause of it. But a whole lot of the info that fuels gossip passes through …

I Rewired My Employee’s Brain and You Won’t Believe What Happened Next…

Paul Hebert Change Management, Employee Coaching, Employee Communications, Employee Engagement, Employee Relations, Engagement and Satisfaction, Paul Hebert

It is all the rage to say that engagement is management’s fault. And that is because in most cases it is the truth. And it’s their boss’s fault. And their boss’s boss’s fault. There is no end to the ladder of blame. At the core of this problem is we continue to manage employees like we did when Don Draper …

The Human Maintenance Manual

Paul Hebert Change, Communication, Employee Communications, Employee Engagement, Good HR, HR, Influence, Paul Hebert

Every piece of equipment in your office comes with a document that explains what it does, how it does it and how to trouble shoot it when it doesn’t do what it should when it should. In some cases you get a warranty that allows you to get your money back should it not live up to the promises made …