Amateur Hour at Uber: Too Many Managers With Too Little Experience

John Hollon Bad HR, Change Management, John Hollon, Leadership

Managers don’t get much respect at Uber. How else would you explain the fact that 63 percent of the ride-share company’s management team is, according to head of global diversity and inclusion Bernard Coleman, made up of rookie, first time managers ? In other words, it’s amateur hour when it comes to management practices at Uber, and it probably explains why …

Keep Your Culture From Becoming the Cult of Personality  

Dawn Burke Culture, Dawn Burke, Jobvite

This is likely a no brainer to most, but it can be tricky, so worth exploring.  I am a big, big advocate for the concept of culture in the workplace.  What does cultural advocacy mean?  It means I believe: The way people work around a place is indeed a culture Culture is the appropriate word to describe that phenomenon Organizations …

Telling High Potential Employees That They’re High Potential

RJ Morris Coaching, Leadership, Learning, Learning and Development, Outmatch, RJ Morris

One of the cool things about writing at FOT is that I get to meet tons of folks from around the country. I often get questions from those awesome HR pros…tells me that all of us are trying to figure out this talent game and make a difference. The question below that came up a few weeks ago is one …

The One Recruitment Marketing Strategy Almost No One is Using

Tim Sackett Leadership, Recruitment Marketing, Smashfly, Tim Sackett

Gallup tells us nearly 50% of people will leave a job at some point in their career to get away from a bad manager. Bad managers turnover more talent than any other issue in your organization! If it wasn’t for bad managers, HR and TA would actually be an easy job! We also know that working for a great manager …

bedside manner communication

HR Bedside Manner

John Whitaker Communication, John Whitaker

“Tell me the truth, Doc… how long do I have?” Have you ever been under the knife? Consider your state of mind when you feel especially vulnerable. Not only are you subjected to physical exposure via hospital gown ass-flap, your mental state reminds you that everything can change—you are figuratively and emotional exposed. Being at the mercy of others can …

united airlines

I Was Fed Up With United Airlines’ Culture Even Before They Started Dragging People Off Planes

John Hollon Culture, Current Affairs, John Hollon, Leadership

Believe me when I tell you this: I soured on the customer service practices of United Airlines long before they decided that dragging people off planes would enhance the flying experience. You’ve probably seen the video by now. You know the one — where the customer on the last flight of the night from Chicago to Louisville refuses to give up …

lion idea

Nobody Gets a Great Idea When They’re Being Chased by a Lion

John Hollon Culture, John Hollon

I subscribe to the old adage that there’s nothing new under the sun. But once in awhile even I get gobsmacked (as the British like to say) by a new insight that’s so thoughtful and incisive that it makes up for all the crap that normally passes for management wisdom these days. The insight that grabbed me comes from Mark Nathan, CEO of Zipari, a …

mentors badges

Are You Earning Your HR Badges?

Paul Hebert HR, Leadership, Paul Hebert, Performance, Recognition, Training and Development

A friend of mine, and a true friend of HR, recently posted on Facebook that he received a mentorship badge. That friend was Steve Browne (AKA – @sbrowneHR – the tie-dyed hippie HR man). Actually, it was his FIFTH mentorship badge. The badges Steve is referring to are given to mentors by newly minted Eagle Scouts to recognize those that …

productive

Productive People Punch List

Kathy Rapp Corporate America, Driving Productivity, HR (& Life!) Advice, Kathy Rapp, Work Life Balance

We all know them.  The types who can exercise 2 hours a day, get their kids to school (dressed) and to every activity on time (with snacks) as well as shine during a pitch meeting.  Plus – always look like they’ve gotten 10 hours of sleep. WTF?  Don’t you just want to punch them? Especially in the unpredictable people business, …