soft skills coaching

Rude, Late, and Unprepared: How To Manage Up The Soft Skills of Your Team

Patrick Ward Coaching, Patrick Ward

Soft skills are defined as the “personal attributes that enable someone to interact effectively and harmoniously with other people.” In the workplace, this translates to an employee’s ability to communicate effectively, prioritize efficiently, deal with their teammates positively, and so much more. Let’s face it. We expect our employees to come into the workforce with all the necessary soft skills learned …

What Is It That A Leader DOES?

Ben Olds Ben Olds, Coaching, Employee Coaching, Leadership

The other day, a coaching client asked me a question that I was shocked to realize I didn’t have a ready-made answer to. Asking around and conducting some research revealed that most others don’t either. The question was: What is it that a leader does? I have a bunch of ideas about what leadership isn’t. And it’s easy to find …