The Human Maintenance Manual

Paul Hebert Change, Communication, Employee Communications, Employee Engagement, Good HR, HR, Influence, Paul Hebert

Every piece of equipment in your office comes with a document that explains what it does, how it does it and how to trouble shoot it when it doesn’t do what it should when it should. In some cases you get a warranty that allows you to get your money back should it not live up to the promises made …

Sometimes It’s About Perspective – Management at The Bottom

Paul Hebert Culture, Employee Engagement, HR, Leadership, Paul Hebert

There as many ways to generate employee engagement as Carter has little liver pills. (Look it up. It’s a saying. An old one but nonetheless.) If you read the press and the blogs everything from humor to humidors can drive engagement, and there is probably a company-generated (but not peer-reviewed or validated) survey to accompany it to “prove” it is …

Being Smart Isn’t a Job Description

Paul Hebert Driving Productivity, Organizational Development, Paul Hebert, Performance

It’s the Friday before a holiday and you don’t really want to read another tome on employee engagement, do you? You want something light, fluffy, yet tasty and worth the effort. Let’s see if I can serve that up for you. Wicked Smaht We love smart people. We love to listen to them. We love to sit with them and …

Anti-Recognition? Is That A Thing?

Paul Hebert Coaching, Culture, Employee Engagement, Employee Relations, HR, Paul Hebert, Recognition

We’ve all seen the studies—heck we’ve been beat over the head by them in the last few years. Recognition will cure whatever ails your company! Over the past 10 years, that mantra has caused recognition and reward companies to spring up like patent medicines in the 1800s. And many with the same overall impact. But that is a post for …

Is Your Company a Family or a Team? Why Smart People Still Don’t Get Human Business

Paul Hebert Bad HR, Employee Engagement, Employment Branding and Culture, Good HR, Paul Hebert, Performance

About a month ago on the HBR website in their HR Blog section, some smart and successful people wrote a post called Your Company Is Not a Family. The article was penned by Reid Hoffman, cofounder and Executive Chairman of LinkedIn, Ben Casnocha, award-winning entrepreneur and bestselling co-author, with Reid Hoffman, of The Start-up of You and Chris Yeh, entrepreneur …

Read Less – Know More – Think Better

Paul Hebert Communication, Learning and Development, Paul Hebert, Seat at the Table, The FOT Soap Box

I have over 300 feeds in my Feedly reader (FYI—I still hold a grudge against Google for dropping Google reader). And I disagree with almost everything written on each of them (except this one, of course). In fact… I am unhappy, depressed, angry and in some cases—stupid (or more stupid)—for quite a while after I read through my feed. (You …

HR Vocabulary Lesson #3 – Consistency

Paul Hebert Good HR, HR, Innovation, Organizational Development, Paul Hebert, The HR Profession

If you follow my recent postings over on my company blog, you may have seen a couple of posts on HR vocabulary (ambiguity and emergent). I am trying to better communicate the vagaries of the HR struggle through the use of single words hoping to better cement these ideas with HR people. The first two words were ambiguity and emergent. …

Employee Engagement Day

Paul Hebert Coaching, Employee Coaching, Employee Engagement, Employee Relations, Good HR, Paul Hebert, Performance, Recognition

Sunday is Mother’s Day. The one day a year many of us recognize the 20+ years of service and effort Mom (or Mum as they say on the other side of the pond) put into making sure you were a contributor to society and not a drag on it. Sunday is the one day a year that you tell her …

Hey HR – Is It Time to Be Less Business-y?

Paul Hebert Culture, Employee Engagement, Employee Relations, Employment Branding and Culture, Engagement and Satisfaction, HR, Paul Hebert

This post might whip a few HR heads around. I’m suggesting that that HR may want to spend a bit more time being touchy-feely and less time being all business-y.  I know you’ve been beat up for the past 10 years about getting that proverbial furniture assignment—you know—the seat that must not be named.  You’ve been told that the path …