soft skills coaching

Rude, Late, and Unprepared: How To Manage Up The Soft Skills of Your Team

Patrick Ward Coaching, Patrick Ward

Soft skills are defined as the “personal attributes that enable someone to interact effectively and harmoniously with other people.” In the workplace, this translates to an employee’s ability to communicate effectively, prioritize¬†efficiently, deal with their teammates positively, and so much more. Let’s face it. We expect our employees to come into the workforce with all the necessary soft skills learned …

A Workplace Leadership Lesson in the Age of Trump

John Hollon Employee Communications, John Hollon, Leadership

Most employees don’t have much contact with their CEO. When they do hear from them, they tend to listen pretty closely to what the CEO has to say, and while it’s not like God giving Moses The 10 Commandments, it’s pretty darn close. That’s why¬†the comments made by GrubHub CEO Matt Maloney to his staff in the wake of our …