The Training Epidemic at Starbucks (1st World Problems Edition)…

Kris Dunn Kris Dunn, Training and Development

Starbucks – it’s a great company. Examples: –Marketing – they made me pay 3 bucks for a cup of coffee (check). –Employee Love – they hire well, and they take care of employees through things like full tuition aid (check). –Training – their Baristas know what they are doing, and… Wait a second. Can I go off on a rant …

When Training Is Acquired By HR

Kris Dunn Bad HR, Change Management, HR, Kris Dunn, Learning and Development, Seat at the Table, T+D, Training and Development

Let’s face it—one of the things that gets slung on the world of HR at some point is the Training Department. What type of training you ask? Well, the circle of life that usually happens is that Training resides in the field organizations for long periods of time, then at some point the powers that be decide that… Shazam! Training …

Game On

Chelsea Rowe Chelsea Rowe, Driving Productivity, Influence, Innovation, Learning, Learning and Development, Organizational Development, Performance, T+D

Over the past few weeks, I’ve been elbow deep in online learning.  Newsflash: Translating a dynamic live training experience into an equally engaging online learning experience isn’t for the faint of heart. With the right material, I can get a group of groaning managers to submit themselves to dreaded roll-play exercises in a way that keeps them asking for more role-play …