WAIT, THIS IS ISN’T ABOUT ZAPPOS: But Someone Else Will Pay You To Leave If You’re That Miserable…

Kris Dunn HR, Kris Dunn, Succession Planning

Remember a few years back when we all went gaga in HR about Zappos? When they were offering new hires getting ready to graduate new hire training a couple grand to leave if they didn’t think they were a fit?  You know you do.  You love Zappos. HR people love them some Zappos.  I was at the WorkHuman conference put …

What Job Does HR Really Do?

Paul Hebert Audacious Ideas, Change, HR, HR & Marketing, Organizational Development, Paul Hebert, Retention

I just finished reading Clayton Christensen’s newest book call “How Will You Measure Your Life” (my money quotes from the book can be found here.)  In that book he reintroduced one of his marketing concepts called “jobs-to-be-done.”  Originally discussed by Christensen in the context of how consumers decide on products, Christensen posited that customers don’t buy products so much as they “hire” a product to …