Is Turnover Contagious? Yes – And Here Are 5 Reasons That’s A Good Thing

Kris Dunn Kris Dunn, Managing People 4 Comments

People hate it when other people cough or sneeze near them.  The reason is pretty simple, right?  WE DON’T WANT TO CATCH WHATEVER YOU HAVE, FREAK. We’re quick to say no to other people’s physical maladies.  We’re much less quick to say no to what researchers have called emotional contagion. What’s emotional contagion? Click through on this link and you’ll see a …

WAIT, THIS IS ISN’T ABOUT ZAPPOS: But Someone Else Will Pay You To Leave If You’re That Miserable…

Kris Dunn HR, Kris Dunn, Succession Planning

Remember a few years back when we all went gaga in HR about Zappos? When they were offering new hires getting ready to graduate new hire training a couple grand to leave if they didn’t think they were a fit?  You know you do.  You love Zappos. HR people love them some Zappos.  I was at the WorkHuman conference put …

A Losing Formula

John Whitaker Always Be Closing, Audacious Ideas, Bad HR, John Whitaker, Recruiting

If you do the math, it gets pretty ugly. For the sake of the other Liberal Arts degree holders in the audience, I’m going to start with the nice round number of 100. 100, as in “100 candidates have applied for your open requisition.” Based on what we know from multiple surveys, (iCIMS, Gallup, CEB), we can safely assume the …

What Job Does HR Really Do?

Paul Hebert Audacious Ideas, Change, HR, HR & Marketing, Organizational Development, Paul Hebert, Retention

I just finished reading Clayton Christensen’s newest book call “How Will You Measure Your Life” (my money quotes from the book can be found here.)  In that book he reintroduced one of his marketing concepts called “jobs-to-be-done.”  Originally discussed by Christensen in the context of how consumers decide on products, Christensen posited that customers don’t buy products so much as they “hire” a product to …