Kris Dunn defines “Manager Pass-Through”

Kris Dunn Worldwide FOT

Manager Pass-Through ((mn-jr ps thr)

1. What managers of people do when they don’t want to own tough or difficult news with employees.

2. Alive and well in every organization I’ve ever been a part of, and it’s alive and well in your company.

3. Rather than owning bad news or a difficult conversation with an employee, managers look for an easier out.  They/you explain deflective reasons why the action is necessary.  They/you often end up using terms like “them” and “we” to describe what’s going on and why.

Read more of at Kris Dunn’s The HR Capitalist (an FOT contributor blog)