I love my friends in human resources, but I am just back from a week in Vegas where a bunch of people told me that HR can be automated.
I think that’s probably right.
When you go to Burger King, it’s a pre-recorded voice that asks you if you’re satisfried. Did you know that voice recognition software can accurately detect your order better than a cranky, distracted employee who hates his job? And it’s not that difficult to whip up a batch of fries. Almost all of the cooking is done through machines and instruments.
Read the whole post over at The Cynical Girl (an FOT contributor blog).
Laurie Ruettimann is a writer, speaker, and entrepreneur based in Raleigh, NC. She’s working on her next book about fixing work due out in 2020.