Paul Hebert compares Exceeding Expectations VS Meeting Them

Paul Hebert Paul Hebert, Worldwide FOT

I am back in the office after three days on the road, and I realized that 6 planes in three days and more time in the Atlanta airport than at any of the venues I needed to actually be at may not be the best way to spend my time. Some of you are accomplished “workers on the go” – me not so much. I’m not effective when I have to work in 10 minute or 30 minute bursts between other activities. I can do it, but I much prefer a wind up and wind down period to my work process. Sort of like stretching muscles pre exercise and then doing the cool down when finished. After all, my mind is my money maker and like any professional I need to take care of it (listen closely – you will hear the sarcasm there trust me…)

But seriously – the last three days reinforced that I did not do myself – nor my “clients” any favors by scheduling my time the way I did.

Let me explain.

Read the whole post over at Symbolist (an FOT contributor blog).


Paul Hebert

Paul Hebert is Vice President of Individual Performance Strategy at Creative Group Inc, writer, speaker and consultant. Paul focuses on influencing behaviors and driving business results through employees, channel partners and consumers. He is dedicated to creating true emotional connections often overlooked in our automated, tech-enabled world. Using proven motivational theory, behavioral economics and social psychology he has driven extraordinary company performance for his clients. Paul is widely considered an expert on motivation, incentives, and engagement.