The NBA Championship is over, yet there is a lot of chatter about the tense relationship between LeBron James and his Cleveland Cavaliers coach, David Blatt. After observations regarding body language and confirmation that James called for substitutions and dismissed plays, more and more is being made about the deteriorating relationship.
“The first thing players want to know is whether you can coach. Then they want to know if you can give them a chance to win. Finally, they want to know if you care. And that last one is really vital. Things aren’t like they were 20 years ago. It’s a different kind of kid we’re dealing with now, and we all have to learn to adjust.”
In today’s corporate environment, we ask leaders to lead rock stars as well as multiple generations.
How do we help that leader adjust in order to be successful?
As a leader responsible for many different types and levels of employees, you must be able to flex your approach to the situation and the individual. In order to do so, you have to know your employees and what is meaningful to them; so you must spend time with them.
Making time to get together is just as critical for a vital direct report as it would be for an important client or internal customer. Just as you would create time for a client, you have to find the time to get face-to-face with your employees.
Support Continuous Learning
A study done by Instructure, Inc., found the majority of managers “take attributes such as work ethic and attitude into the highest consideration when hiring millennials, but they still find entry-level employees lacking in these key areas.”
As Larry Brown indicated we are dealing with a different kind of kid now, it’s not just a millennial or a generation issue. Our expectations of new entrants into the workforce has changed and, as a result, what it takes to be successful in a career setting has also changed.
Today’s leaders must recognize learning cannot stop with a diploma, and corporate learning programs have to be ready to absorb the soft and technical skill needs—and do so in a variety of ways.
See the Big Picture
A leader’s ability to make a difference in an organization is often centered around if they can influence a broader view—and to do so they must see the big picture. One tactic credited to consultant Rob Kaiser is to take a problem and see how it impacts two levels above and below you. Having the broader perspective allows you to set expectations and drive performance over a larger group.
Today’s leaders have to understand the problem but not be heads-down trying to solve it. They must have the ability to see the bigger picture and thereby influence a decision that will be impactful for many versus few.
When asked specifically about his relationship with James, Blatt said: “For me, it’s always been about finding ways to help him reach his goals, which is exactly what we want here in the team and in the organization.”
As a leader of rock stars and generations, your ability to adjust is crucial as, ultimately, it IS about winning the championships that matter to each individual, team and organization.
Kathy Rapp is the CEO of hrQ where she helps companies find groovy HR Talent for permanent or project roles across the country. Prior to joining hrQ Kathy booked more than 15 years of diverse HR leadership experience working in F500s and start-up organizations. A connoisseur of the intersection between pop culture and business, Kathy believes many talent insights can be gleamed from the succession planning lessons experienced by Van Halen and AC/DC.