Dateline: Somewhere in Corporate America.
The Scene: A C-Level is telling the HR pro who reports to him what another C-level thinks about her performance (hint—it’s not glowing).
The Mistake: The HR Pro in question thinks that since the C-Level reporting the feedback is supportive of her (it’s the other guy with the problem, right?), she doesn’t have to challenge him in this situation. She thinks his reporting the feedback is a nice heads-up.
But wait. It’s more complex than that. Even if C-level in question is nice and has a tone that says he doesn’t agree with the other executive, there are two important questions that the HR pro needs to ask the C-level manager in question:
1. Do you agree with him? (Ask it even if you know the answer because it’s the next question that matters.)
2. If you don’t agree with him, do you tell him that? (Moment of truth: Not enough managers get aggressive when good performers who report to them are getting marginalized and they have the moment of truth where they can say something.)
Some of you are reading this and thinking, what’s the big deal? People talk *#*# every day in corporate America. Why should that HR pro box in his/her manager in that fashion?
Simple. Because if you’re a good performer and you allow others to chip away, especially with a passive executive as your manager, sooner or later the spin being put out there on the street can become the conventional wisdom. You can’t be a spectator and allow others to perpetrate the fraud.
You’ve got to challenge your manager to stand up when you’re not in the room to defend yourself. Note: This only applies if you’re a high performer.
Don’t worry about respecting your manager. Challenge them to have your back. Don’t let a narrative be formed on you if you can do something about it.
If you’re not assertive for yourself, why would your manager feel the need to do it for you?
FOT Note: This Rant is brought to you by the good folks at Halogen Software who like us enough to be an annual sponsor at FOT for all content in our performance management track (and don’t expect that we run any of this by them ahead of time). They’re also up for having fun to the extent that they’re sponsoring a podcast called “The Performance Enhancing Podcast,” which is a double entendre if we’ve ever heard one.
Kris Dunn is a Partner and CHRO at Kinetix, a national RPO firm for growth companies headquartered in Atlanta. He’s also the founder Fistful of Talent (founded in 2008) and The HR Capitalist (2007) – and has written over 70 feature columns at Workforce Management magazine. Prior to his investment at Kinetix, Kris served in HR leadership roles at DAXKO, Charter and Cingular. In his spare time, KD hits the road as a speaker and gives the world what it needs – pop culture references linked to Human Capital street smarts.