Let’s start with some level setting and definitions:
Feedback (noun) – reaction to a process or activity, or the information obtained from such a reaction
Criticism (noun) – an opinion given about something or someone, esp. a negative opinion, or the activity of making such judgments
Feedback, especially when you fold in the more technical elements or applications of the term, (like feedback from a machine or from some kind of industrial or mechanical process), more or less connotes neutrality, impartiality, and crucially, accuracy. Sure, sometimes feedback slants negative, but it should be accurately negative, if such a term exists. Because when negative feedback gets interpreted by the recipient of said feedback as being unfairly or inappropriately negative, then it ceases to really be feedback at all, and becomes criticism.
Read the whole post over at Steve Boese’s HR Technology Journal (an FOT contributor blog).
Steve Boese is fondly known to many as the HR Technology blogger. By day, he is the Co-Chair of Human Resource Executive’s HR Technology Conference. He is also a former Director of Talent Management Strategy at Oracle and an HR Technology instructor. Steve can also be found hosting the HR Happy Hour Show and Podcast … you know, where a bunch of HR pros get together and call in to talk about HR stuff. Sounds like an SNL skit, we know. But when you have Dave Ulrich, the grandfather of HR as show guests, well, I guess you’re doing something right. Talk to Steve via email, LinkedIn, Twitter or Facebook.